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Updated balance on Comenity cards?

Frequent Contributor

Updated balance on Comenity cards?

I have two cards with Comenity that I paid off last month (a J Crew & an Overstock) & they're still reporting a balance on my credit reports.  The last update on my reports is July 10th & a few days after that I paid them both off, but they're still showing the balance from July 10th.  I've logged into both of my accounts & the balances are showing $0 on the accounts.

 

Should these have updated to zero on Aug 10th?



Starting Score (02/01/2014): EQ 548 EX 548 TU 564
Current/Most Recent FICO Score (4/01/2015): EQ 686 EX 668 TU 669
Nov 1, 2015 Goal: 700 Across all 3

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Community Leader
Super Contributor

Re: Updated balance on Comenity cards?

Comenity takes a while to report. My overstock credit card closes on the 6th but it wont report to the cra's till like 15-18 of the month. 

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