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04-08-2012 07:43 PM
I saw someone post something on another thread about upgrading a Chase Slate to a Chase Freedom. How do I do that? Is it easy to do? I've had my Slate for awhile. Do they do a HP to upgrade it?
04-08-2012 07:46 PM
If you have had the Slate for atleast 1 year, you can request a PC. Not sure if its a SP or HP, but I would get a SP
04-08-2012 08:38 PM
I've been trying to do the same with my Slate. I have it for more than 2 years already and when I have asked a product change, they denied it. I've tried this by secured message online several times and by phone 1 time. Please tell us if it worked for you.
04-08-2012 08:38 PM
Whats a PC? How do I request it?
04-09-2012 01:41 AM
Whats a PC? How do I request it?
PC = Product Change....basically just changing the type of card you have without opening a new account for it.
How to request it....? Thats a little bit more broad of an answer...hopefully people who have done this with Chase can chime in or something...
04-09-2012 05:00 AM
I've been working closely with Chase the past week so i've got a couple good answers:
The slate card is good if you like to hold a balance from month to month as it typically has a lower APR. The down side with the card is that there are absolutely no rewards included with it. As someone else said here, if you've had the card for over a year, you will probably be able to PC (product change) to a Freedom card. Just call and ask, if they give you a hard time, ask nicely for a supervisor. They will explain everything clearly.
Good luck with the PC!
04-09-2012 05:07 PM
Please keep us updated. I've tried to unsuccessfully PC my Slate to a Freedom. Only answer I receive is, "We do not show that option available for your account at this time." When I press for further details they just say they go by what's on the computer.
04-25-2012 02:49 PM
I was able to convert my Slate card to a Freedom card with no issues and no hard pull just a few days ago. When you call it sounds like they already decided what your account is authorized to change too without a hard pull. If you want something more than you are authorized to get it will most likely result in either a hard pull or a totally new app for a new card.
Either way, it was quick and painless - I did find it funny when the CS asked why I wanted to change cards and that my utilization was lower than in the past (my fun, crazy spending days of college). Lack of incentives was my response and it is true, basically I got nothing for using the card, so why bother.
Anyways, good luck!
10-01-2012 05:42 PM
update: I was able to finally PC my Slate to a Freedom by calling the Executive Office last week. The CSR initially told me my account did not show up in their system as approved for a PC (she refered it as "an upgrade"). I explained that my Slate was doing nothing for me since I wasn't carrying a balance and since I no longer receive miles from my Chase Debit Card I was looking to leave them. She took my number and said she would escalate this to have someone manually review it.
Later that day she called to give me the good news that due to my excellent payment history and being a long time Chase customer they were able to "upgrade" my credit card to a Freedom and that it would be overnighted for me.
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