Reply
Regular Contributor
Iincognito
Posts: 181
Registered: ‎04-21-2010
0

Upgrading your Amex Charge Card...

[ Edited ]

 

So I decided to upgrade my Green Card to a Gold Premium Rewards Card after ~1 month... Here is what happened:

 

I spoke to a live rep and they took a look at the account and confirmed the upgrade; I was happy since I wanted the extra benefits. I logged in the following day to see that my account was upgraded to a 'Traditional Gold' which did not sound right so I called back. After speaking with another representative, they told that I would not be able to upgrade to a card with a higher base annual fee during the first 13-months so I asked them to explain how I was upgraded to a 'Traditional Gold'.

 

Here is why I am sharing (in case anyone is looking to upgrade during their first 13-months)...

 

You can upgrade from a Green to a Traditional Gold during the first 13-month since the base annual fee for a Green is higher than the base for the Gold. The annual fee for a Green card is $95, compared to the annual fee of the Traditional Gold which is $85. The additional $40 fee that gives you the $125 total annual fee, is for the reward benefits associated with the Traditional Gold card and does not count when you are considering an upgrade. Of course, this is all irrelavant when you hit your 13-month tenure.

 

In summary....

 

Zinc to Green or higher -- upgrade not possible during the first 13-months

Green to Traditional Gold -- possible

Green to Premium Rewards Gold or better -- upgrade not possible during the first 13-months

Premium Rewards Gold to Platinum -- upgrade not possible during the first 13-months

 

Oh course, they told me I can always apply for a new card and close my other one... :smileyhappy:

 

 EDIT: corrected some grammer

 

Current Scores (as of 04/22/13): EQ FICO=795; TU FICO =766; EX =763

BankAmericard Cash Rewards ($20,000) | Amex Platinum (NPSL) | Amex Clear ($20,000) | Amex Blue Cash ($2,500) | Chase Freedom ($11,000) | PenFed Platinum Cash Rewards ($5,000) | Barclaycard Apple ($5,000) | Discover More ($6,500) | BankAmericard Cash Rewards [Authorized User] ($15,000)
Regular Contributor
ty101
Posts: 198
Registered: ‎12-12-2007
0

Re: Upgrading your Amex Charge Card...

When doing an upgrade with AMEX do they pull your credit again?

Regular Contributor
Iincognito
Posts: 181
Registered: ‎04-21-2010
0

Re: Upgrading your Amex Charge Card...


ty101 wrote:

When doing an upgrade with AMEX do they pull your credit again?


No, they reviewed the account internally.

Current Scores (as of 04/22/13): EQ FICO=795; TU FICO =766; EX =763

BankAmericard Cash Rewards ($20,000) | Amex Platinum (NPSL) | Amex Clear ($20,000) | Amex Blue Cash ($2,500) | Chase Freedom ($11,000) | PenFed Platinum Cash Rewards ($5,000) | Barclaycard Apple ($5,000) | Discover More ($6,500) | BankAmericard Cash Rewards [Authorized User] ($15,000)
Frequent Contributor
gangof4
Posts: 310
Registered: ‎07-19-2010
0

Re: Upgrading your Amex Charge Card...

AmEx upgraded me from green to traditional gold less than a month after getting green (I responded to a promotional mailout I received.)  They did pull my credit again though.

Regular Contributor
Iincognito
Posts: 181
Registered: ‎04-21-2010
0

Re: Upgrading your Amex Charge Card...

[ Edited ]

gangof4 wrote:

AmEx upgraded me from green to traditional gold less than a month after getting green (I responded to a promotional mailout I received.)  They did pull my credit again though.


I wonder if your credit was pulled because you responded to an offer... I confirmed with all three reports that neither a hard, nor a soft inquiry was made as a result of this upgrade; I kept the same account number.

 

Current Scores (as of 04/22/13): EQ FICO=795; TU FICO =766; EX =763

BankAmericard Cash Rewards ($20,000) | Amex Platinum (NPSL) | Amex Clear ($20,000) | Amex Blue Cash ($2,500) | Chase Freedom ($11,000) | PenFed Platinum Cash Rewards ($5,000) | Barclaycard Apple ($5,000) | Discover More ($6,500) | BankAmericard Cash Rewards [Authorized User] ($15,000)
Epic Contributor
Creditaddict
Posts: 20,029
Registered: ‎10-23-2007
0

Re: Upgrading your Amex Charge Card...

 


Iincognito wrote:

gangof4 wrote:

AmEx upgraded me from green to traditional gold less than a month after getting green (I responded to a promotional mailout I received.)  They did pull my credit again though.


I wonder if your credit was pulled because you responded to an offer... I confirmed with all three reports that neither a hard, nor a soft inquiry was made as a result of this upgrade; I kept the same account number.

 


yes, responding to an offer is a new application... doing product changes with amex is a simple product change and no credit is ever pulled.

 

Fico Scores: EQ 673 DCU, TU 678 Wally, EX 669 Chase(08-31-14)
You will have to put up Electric Fence to keep me in the garden!
Highest Limit: Navy Federal Cash Sigi Visa $50k (AU)
Lowest Limit: Express $300
Over 45 Cards in between :smileytongue:
Senior Contributor
MattH
Posts: 3,245
Registered: ‎04-03-2008
0

Re: Upgrading your Amex Charge Card...

 


Creditaddict wrote:

 


Iincognito wrote:

gangof4 wrote:

AmEx upgraded me from green to traditional gold less than a month after getting green (I responded to a promotional mailout I received.)  They did pull my credit again though.


I wonder if your credit was pulled because you responded to an offer... I confirmed with all three reports that neither a hard, nor a soft inquiry was made as a result of this upgrade; I kept the same account number.

 


yes, responding to an offer is a new application... doing product changes with amex is a simple product change and no credit is ever pulled.

 


 

They do keep sending me offers to upgrade from Gold to Platinum, so if I understand this answer correctly I gather accepting that would trigger a hard pull even though I've had my AMEX card since 1982, and even though AMEX does monthly soft pulls, so they ought to know all they need to know about me.  In any case, for me the higher annual fee on Plat isn't worth it because most of the extra perks that I don't already get with Gold are travel-related and I don't travel that much.  If I had a job that required frequent business travel then I might consider Plat.

 

TU 791 02/11/2013, EQ 800 1/29/2011 , EX Plus FAKO 812, EX Vantage Score 955 3/19/2010 wife's EQ 9/23/2009 803
EX always was my highest when we could pull all three
Always remember: big print giveth, small print taketh away
If you dunno what tanstaafl means you must Google it
Frequent Contributor
jaysdad2k
Posts: 368
Registered: ‎02-07-2008
0

Re: Upgrading your Amex Charge Card...

Upgrading from Gold to Platinum through an offer on your Amex account website would not result in a hard pull.

 

I got Gold in May 2008. Went to Platinum in June 2009 by clicking on the upgrade button. Then called in and reverted to Preferred Rewards Gold in May 2010. There were no hard inquiries in any direction.

 

Now they have the upgrade to Platinum button on my account website. But I'm not inclined to click it.

 

 

"Knowledge is of no value unless you put it into practice."- Anton Chekhov
4/11 TU 743 4/11 EQ 763
Moderator Emeritus
fused
Posts: 16,374
Registered: ‎03-12-2007
0

Re: Upgrading your Amex Charge Card...

 


Creditaddict wrote:

 

 doing product changes with amex is a simple product change and no credit is ever pulled.

 


That was always the case for me.

 

Credit Profile -
FICO 08 Scores (09-16-2014): EQ 824, EX 817, TU 822
All three scores were 850. Lost points for not having an open installment TL. So, BE WARNED!!!!!
Credit History: 26+ years ~ AAoA: 12 years ~ Util: 1% ~ Inqs: EX 1 (Amex 07-15-2014)


myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.

>> About myFICO
FICO Score - The Score that matters
Click to Verify - This site chose VeriSign SSL for secure e-commerce and confidential communications.
Fair Isaac Corporation is a BBB Accredited Financial Service in San Rafael, CA
FOLLOW US Social Media Facebook Twitter Pinterest Google+