Virgin America - Commenity

[Anonymous]

Well I called to activate the card-- I get a message to call customer service. 

They won't give any information... Letter was sent out to you-- please call the number once you receive it. I know I had read a lot about Commenity closing accounts... Can I assume that's what happened? They closed the account?... I would probably check my Eddie Bauer, Overstock, and Jcrew to see if those are open--- I actually wouldn't mind if they close them but one thing for sure-- I will never get a another card w/ Commenity again. 

How terrible is this. Wow 

[happypill]

Did you check your other accounts to see if they are still open?  A little more information would be useful.

[Anonymous]

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@Anonymous wrote:

Well I called to activate the card-- I get a message to call customer service. 

They won't give any information... Letter was sent out to you-- please call the number once you receive it. I know I had read a lot about Commenity closing accounts... Can I assume that's what happened? They closed the account?... I would probably check my Eddie Bauer, Overstock, and Jcrew to see if those are open--- I actually wouldn't mind if they close them but one thing for sure-- I will never get a another card w/ Commenity again. 

How terrible is this. Wow 

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That is suspect.  Nor them not to activate your card isn't a good thing.  I would check the other Comenity accounts to see if they are closed.  Good luck!

[Anonymous]

Online account says zero available 

other Comenity accounts are fine. Checked all three-- they seem to be ok. 

That is soooo strange. 

[ddemari]

Weird for sure. But not weird since its comenity.

[darwin_wins]

Did you recently open a few accounts? I believe that Comenity has been shutting down accounts when they feel that you may have applied for too many accounts. I guess they are trying to go conservative with who gets what once they feel they no longer are going to be used. 

Heck I just think that's what is it but who knows what Comenity is thinking.

[B335is]

It could also be verification. Comenity won't help until you have the letter in hand it's frustrating.

[someg33k]

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@Anonymous wrote:

Online account says zero available 

other Comenity accounts are fine. Checked all three-- they seem to be ok. 

That is soooo strange. 

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Zero available is perfectly normal until they have verified you have the card in hand. Thats how all their VISA / MC products work.

[Anonymous]

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@someg33k wrote:

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@Anonymous wrote:

Online account says zero available 

other Comenity accounts are fine. Checked all three-- they seem to be ok. 

That is soooo strange. 

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Zero available is perfectly normal until they have verified you have the card in hand. Thats how all their VISA / MC products work.

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+ 1, the same thing happened with my last CC with them. Once I verified, the available credit was released.