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WFNB closed new account same day - reported possible fraud (WHAT?)

Regular Contributor

WFNB closed new account same day - reported possible fraud (WHAT?)

So my new West Elm account $2000 was opened and then closed few days later by WFNB and reported to CB as possible fraud.  WHAT?!  So, what should I do?  Should I call?  Drive down to the nearest store at 250 miles+?  Need advice.  Thanks.


Starting Score: 'All three mid 500s as of 1/1/16
EQ: 633 6 TU: 644 EX: 634 as of 3/11/17 via MyFico
Goal Score: 650

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Valued Contributor

Re: WFNB closed new account same day - reported possible fraud (WHAT?)


indiasnowden wrote:

So my new West Elm account $2000 was opened and then closed few days later by WFNB and reported to CB as possible fraud.  WHAT?!  So, what should I do?  Should I call?  Drive down to the nearest store at 250 miles+?  Need advice.  Thanks.


I would call and find out for sure!

Ray

** Every Card has a Job, and Every Card does its Job **
Message 2 of 4
Regular Contributor

Re: WFNB closed new account same day - reported possible fraud (WHAT?)

I logged into my west elm wfnb account and sent an email. The reply stated reported possible fraud and closed but they sent me a CC so I am confused. They sent the CC to my address - I have never encountered this before

Starting Score: 'All three mid 500s as of 1/1/16
EQ: 633 6 TU: 644 EX: 634 as of 3/11/17 via MyFico
Goal Score: 650

Take the FICO Fitness Challenge
Message 3 of 4
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Senior Contributor

Re: WFNB closed new account same day - reported possible fraud (WHAT?)


indiasnowden wrote:
I logged into my west elm wfnb account and sent an email. The reply stated reported possible fraud and closed but they sent me a CC so I am confused. They sent the CC to my address - I have never encountered this before

Call to activate the card and find out.   You should be able to provide whatever they need to verify it is not fraud.

 

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