I am new to the board, but I thought I share my experience..
I too just called the number provided by the first person, and to my surprise; the rep was able to convert my wamu platinum mastercard to the chase perfectcard. She asked me what kind of cash back I was looking for, and I said "gas." Then she offered me the perfectcard, which was what I wanted in the first place. I've had the card for exactly a year this month, and I currently have a $0 balance on the card. I did file bk7 back in 2006, which was discharged in 01/2007 in case some of you are afraid to call due to your bk. It shouldn't be a problem because they were able to convert with no problems at all! Thanks so much for the magic number.. =)
I called that number, asked for a product change on my 4k wamu (now chase) card. She was very polite and said that the card does not have any offers to transfer.
Then I asked her if she can merge the credit limits from 4k wamu to 2.6k chase freedom card. She said she could only transfer 3.5k off 4k. I am happy with that. That is what I wanted in the first place.
I like using one card with all rewards.
March 22, 2009:
I would like to have the Chase FREEDOM CARD REWARDS added
to my existing WAMU account ending in xxxx. I would use
this account for all my monthly expenses if there was a
rewards feature attached.
As your credit card company, we value your business and
want you to be completely satisfied with your credit card
account. We appreciate your patience and apologize for
the delay in responding to your inquiry. At present, your
account is not eligible to be traded to a Chase Freedom
rewards account. Please check back with us again in the
future. We apologize for any inconvenience this may cause
If further questions should arise regarding the
information above, please call me at the number below. If
you have concerns regarding any other issue, please
contact Customer Service at 1-800-436-7927.
Customer Care Specialist
Sun - Thurs 5:00 AM - 1:30 PM CST
Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.
March 25, 2009:
I would like to convert my Providian Credit Card Account
number ending inxxxx to the Chase PerfectCard. I like the
rewards feature of this card.
Date: 03-26-2009 10:01:56 From: Credit Card Support Subject: Re: Rewards Inquiry Message: Dear xxxx:
The second request took less than 10 hours, from asking to updating my account:smileyhappy:.
Just called the number from the original post and "Patti" was happy to convert my exisiting $3.5k WAMU no reward card to a Chase Freedom Miles. Took about 90 seconds for entire call!
Said takes about 3 days to setup and I will receive a new card in the mail with new terms and a list of the shopping places that give you triple rewards!
Thanks for the post. Hopefully my APR will be reduced....was 29.99
Called yesterday (Sunday) for change told not available.
Just called Chase again for product change and was told that accounts have to go through one payment cycle with Chase before it can be entered into rewards program. CSR suggested I call back after each new statement hits.
2 Providian/WAMU accounts
Visa $3K CL 30% util 1K bal [ 30 day late 12/06]
MC $4K CL 20% util $800 bal
Tomorrow's another day! !