WaMu / Chase product change success!!!

[Rebs6767]

I was able to finally do a product change with my WaMu platinum Visa. I've been calling in daily to the phone number on the back of my WaMu card; 800.280.0561 with no success.  The CSRs say a product change can't be done & that this card has no further product options.  Well, one of the CSRs gave me another number to call.  I called 800.945.2004 and to my surprise, they were very polite. They said they needed to look into the link on my account for product availability where I was given three card options; Chase Travel, Chase Cash & Chase PerfectCard. 

I chose the PerfectCard.  Said it will convert in 3 business days!  Hope this helps everyone!

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Chase PerfectCard® Features:

• 0% Intro APR* for 6 months
• 6% Automatic Cash Back on all eligible gas purchases for the first 90 days and 3% Automatic Cash Back after that
• 1% Automatic Cash Back on ALL other purchases
• Automatically receive your Cash Back Rewards as a credit on your statement every month

PLUS:

• No limits on the amount of cash back you can earn and no expirations
• No Annual Fee

Message Edited by Rebs6767 on 03-18-2009 10:41 PM

Message Edited by Rebs6767 on 03-19-2009 12:51 PM

[mphan]

I just called that number. No waiting, the CSR offered me Perfect Card reward right after I told him I want to add reward program to my current card. Yay, my card will start earning reward after 3 biz days. THANK YOU SO MUCH, Rebs6767!!!

[Anonymous]

Thanks for the information. Do you currently have a balance on your card?  If so what percentage utility?

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@Rebs6767 wrote:

I was able to finally do a product change with my WaMu platinum Visa. I've been calling in daily to the phone number on the back of my WaMu card; 800.280.0561 with no success.  The CSRs say a product change can't be done & that this card has no further product options.  Well, one of the CSRs gave me another number to call.  I called 800.945.2004 and to my surprise, they were very polite. They said they needed to look into the link on my account for product availability where I was given three card options; Chase Travel, Chase Cash & Chase PerfectCard. 

I chose the PerfectCard.  Said it will convert in 3 business days!  Hope this helps everyone!

Message Edited by Rebs6767 on 03-18-2009 10:41 PM

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[Rebs6767]

I've only had this WaMu card since 10/2008 (correction).  I've had usage of about $1200/month on the card, but have never carried a balance.  My balance was $0 today when I call in.

Message Edited by Rebs6767 on 03-18-2009 11:22 PM

[mphan]

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@Rebs6767 wrote:
I've only had this WaMu card since 10/2009.  I've had usage of about $1200/month on the card, but have never carried a balance.  My balance was $0 today when I call in.

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Are you sure?lol

[tkelly0314]

After calling in 4 times in 4 days and being denied any switch, I called this number tonight and got one switched to the Freedom card and the other to the Perfect card!

Thank you!

[Grape]

Thanks for that, it worked and just switched to the PerfectCard. As an aside, I called the first time, was given the same three options as the OP and mentioned I would review them and call back to change. Called the same number back and the 2nd operator said my acct did not qualify for a product change. So I called back immediately after hanging up and the 3rd guy put me right into the PerfectCard program. So, in case you don't have luck your first time, call right back.

BTW, I have about 75% util (I know, I know) on this card right now.

[SherriLynn]

Did anyone who got a product change from WaMu to Chase PerfectCard (or others) have a BK?  I'm anxious to call, but afraid they will deny me. 

[mphan]

FYI, mine WaMu (no reward) already changed to PerfectCard.

[tatiana]

GROOVY!  I got my ex-WaMu changed to Freedom!