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New Contributor
Posts: 53
Registered: ‎09-18-2011
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Walmart Store Credit Card Issue?

I was approved for the Walmart Store card. I'm 18 and just building my credit. I have 2 unsecured credit cards with CapitalOne and had no problems with them. However, when I got and tried activating my Walmart Store Credit Card today, it wouldn't work and told me to call customer service. So I did and they transferred me to the fraud department. After a bunch of questions, they told me my SSN isnt showing up and that I need to send them proof of my SSN and that I live at my address. They want me to mail a copy of my Social Security Card and Drivers License to their Security Department in Ohio. Is this safe? I also got a Dillard's credit card that is GE Money Bank as well. I tried activating it and it got denied too. I activated it online, but then when I went to see the account it told me the account information couldn't be accessed and to call customer service. Same Problem? I had no problems getting my CapitalOne credit cards. She even asked me if I had other credit and when I told her I did, she said she didn't know why it wasn't working then and that there was nothing she could do for me. Smiley Sad Should I just stick with my CapitalOne cards and forget about these? I don't really feel safe mailing a copy of my Social Security Card and Drivers License.

Starting Score: NonExistant (07/2011)
Current Score: FICOs: TU: 714 (6/2012) EQ: 686 (4/2012) EX: 712 (PSECU) (6/2012)
Goal Scores: 750 by 2013

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Frequent Contributor
Posts: 260
Registered: ‎06-23-2011
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Re: Walmart Store Credit Card Issue?

As far as safety I would send it certified at least that way you know it will arrive there okay. I wouldn't give it to much thought they are only looking out for you to make sure it is actually you. And besides you already took the hard hit for it you might as well enjoy the cards and the free fico with Walmart Smiley Happy


Starting Score:4/5/11 TU 660 fico, EQ 634 fico, EX 647 (Credit Inform)
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Posts: 372
Registered: ‎03-25-2011
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Re: Walmart Store Credit Card Issue?

 

+ 1

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Established Contributor
Posts: 909
Registered: ‎08-30-2007
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Re: Walmart Store Credit Card Issue?


Mekitcat wrote:

As far as safety I would send it certified at least that way you know it will arrive there okay. I wouldn't give it to much thought they are only looking out for you to make sure it is actually you. And besides you already took the hard hit for it you might as well enjoy the cards and the free fico with Walmart Smiley Happy


It's not a big deal.  You already have the card approved.  I would enclose something to ask them to call you when they receive the requested documentation, that should give you some peace of mind. 


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Established Contributor
Posts: 866
Registered: ‎09-22-2011
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Re: Walmart Store Credit Card Issue?

Patience is golden!

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