Wamu WTF?

[jmbfl]

They never sent me any checks for my WaMu/Providian cards. Tremendous oversight on their part. I would expect them to send me something like that for which I have absolutely no use as opposed to a CLI, or even better AN APR REDUCTION! WaMu/Providian is evil to the core and will never make another dime off of me. EVER!!

[Anonymous]

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jmbfl wrote:

They never sent me any checks for my WaMu/Providian cards. Tremendous oversight on their part. I would expect them to send me something like that for which I have absolutely no use as opposed to a CLI, or even better AN APR REDUCTION! WaMu/Providian is evil to the core and will never make another dime off of me. EVER!!

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Me neither!

Although I'll continue to use my card and PIF.

[FretlessMayhem]

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@Anonymous wrote:

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@jmbfl wrote:

They never sent me any checks for my WaMu/Providian cards. Tremendous oversight on their part. I would expect them to send me something like that for which I have absolutely no use as opposed to a CLI, or even better AN APR REDUCTION! WaMu/Providian is evil to the core and will never make another dime off of me. EVER!!

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Me neither!

Although I'll continue to use my card and PIF.

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Then wouldn't they still be making dimes from you cheddar

[Anonymous]

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FretlessMayhem wrote:

Then wouldn't they still be making dimes from you cheddar

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Well, yeah, but they won't be making any dimes off of me.

[Anonymous]

The CSR's don't send things in the mail and they are just doing their jobs, most mail like that is computer generated. In most cases reps are limited as to what they can do for you...or even tell you in some cases. If you were concerned about the checks (that you say you don't even need) just ask about them, politely, calmly and guess what, you'll get a similar response 99% of the time.

Message Edited by Jubeyy on 07-18-2008 03:27 AM

[Anonymous]

Jubeyy

I think you need to re-read what I typed.  I DIDN'T SAY I CURSED ONE TIME. 

I was very professional as always...

YOU need to pay closer attention...just as they do.

[MsKiwi]

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PositiveChange wrote:

Ok, just got off the phone with a Wamu Supervisor. 

Her: "Hi this is Gerri, I am an account supervisor, I hear you want to take legal action against us"

Me:  I didn't say that.

Her: "You said BBB"

I wanted to say BBB stands for B***H x3

Now instead of getting her stupid %&*^! on the phone addressing the situation at hand she tries to intimidate me.

Reason for my call was.  On my statements it clearly says "Make your vacation dreams a reality, just use checks to access your credit line"

"Give your cookout that extra bang. Get the cash you need by using checks to access your credit line"

Uh hello, what checks?  I don't have any checks, haven't received any checks why is this on my statement, isn't this a little deceptive, it's like telling me I can use $20,000 and I don't have that limit as far as I am concerned.

"Sorry, I don't know why that is printed on your statement.  Sorry you feel that way, is there anything else I can help you with".

What a BBB!

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Whether you think someone is a BBB, doesn't give you the right to be abusive to whoever was on the line with you. I work in the service industry and I have never understood why people think it's ok to use service people as stepping stones. Being assertive is one thing, rude is just wrong.

[Anonymous]

Yikes.

Message Edited by Jubeyy on 07-18-2008 03:28 AM

[Anonymous]

Whether you think someone is a BBB, doesn't give you the right to be abusive to whoever was on the line with you. I work in the service industry and I have never understood why people think it's ok to use service people as stepping stones. Being assertive is one thing, rude is just wrong.

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Thank you!

Message Edited by Jubeyy on 07-18-2008 03:28 AM

[Anonymous]

MSKIWI, YOU NEED TO RE-READ AS WELL

BBB= Better Business Bureau, not the female dogx3...

I am fully aware of the woes that CS reps go through, I was once one...before I started my own business. 

Where did you guys gather that I "called her a BBB" and that I was rude to her? 

ATTENTION TO DETAIL.

Jubeyy, I no longer have credit issues.