I called Citi at that number and since I didn't have a card number she said she couldn't help. I called the number on my Diamond Preferred card and he said they only show my Diamond and Platinum Select cards.
He got me a supervisor and he couldn't find anything else either. He then transfered me to the Sear's card department because the "CCSMC" sounded like it could be a Sear's Master Card. This woman DID find the card with the last 4 digits that showed up on my alert but, she said it is a Diamond Preferred card. Those numbers do not match either of my cards.
I had her cancel it and I filed a dispute with Experian that it was not mine. I need to do the same with MyFico/Equifax.
Message Edited by PittsburgPamela on
07-14-2008 08:33 PM