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@Anonymous wrote:I think something is seriously screwed up with Macy's at the moment either they have some sort of security issue or something because so many people are complaining about having issues with macy's I too had issues for several days like orders being cancelled and account being locked out.
Just a side note. So far, no personal issues with Macy's. They sent me a %30 off coupon via email yesterday because of the failure of the new website. Then they sent me a 20% coupon a week ago for a problem I had in the store with a jerky clerk a week earlier. What is odd is that I never self-identified except paying w/my card so they must have a code when ringing up the purchase for customer dissatisfaction. And that coupon was only good online but a very nice clerk accepted it for an in-store purchase. I like Macy's because you can get some really nice stuff when it's on sale for very good prices.
@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:I think something is seriously screwed up with Macy's at the moment either they have some sort of security issue or something because so many people are complaining about having issues with macy's I too had issues for several days like orders being cancelled and account being locked out.
And nobody seems to know what is going on when you call. I get so many different responses its ridiculous. I asked the CSR if I would eventually see a closure since I received this bogus notice. She told me NO, but I don't no what else to expect. I've had the card since July and nothing but horrible experiences. I don't want to close the card because I actually shop at Macy's on a regular. I just paid an additional $25 just to get better discounts until December. This is crazy!
yeah No one knows everytime you call, its like they are so clueless >.<
These are reasons I decided to close my Macy's card a few months ago - the right hand does not know what the left is doing at DSNB in many, many areas. Sorry to hear that this is happening to you.
@creditguy wrote:
Pizza you sure aren't missing out on anything but hassle and heartache. I wanted this card too for some reason and the adage be careful what you wish for because you just might get it came true. Never seen a card so incompetent and I've had first premier and credit one before so what's that tell you. 😀
LOL...Hopefully they can get it get together because it sounds like theyve got a lot mad Cardholders on their hands.
@Anonymous wrote:
@Anonymous wrote:I think something is seriously screwed up with Macy's at the moment either they have some sort of security issue or something because so many people are complaining about having issues with macy's I too had issues for several days like orders being cancelled and account being locked out.
Just a side note. So far, no personal issues with Macy's. They sent me a %30 off coupon via email yesterday because of the failure of the new website. Then they sent me a 20% coupon a week ago for a problem I had in the store with a jerky clerk a week earlier. What is odd is that I never self-identified except paying w/my card so they must have a code when ringing up the purchase for customer dissatisfaction. And that coupon was only good online but a very nice clerk accepted it for an in-store purchase. I like Macy's because you can get some really nice stuff when it's on sale for very good prices.
No issues here other than my CLI hasn't report yet. Over the summer, I purchased the entire Hotel linen bedding set in white, new rug, and dresser. I can't wait to put it on my bed.
@Anonymous wrote:
@Anonymous wrote:I think something is seriously screwed up with Macy's at the moment either they have some sort of security issue or something because so many people are complaining about having issues with macy's I too had issues for several days like orders being cancelled and account being locked out.
Just a side note. So far, no personal issues with Macy's. They sent me a %30 off coupon via email yesterday because of the failure of the new website. Then they sent me a 20% coupon a week ago for a problem I had in the store with a jerky clerk a week earlier. What is odd is that I never self-identified except paying w/my card so they must have a code when ringing up the purchase for customer dissatisfaction. And that coupon was only good online but a very nice clerk accepted it for an in-store purchase. I like Macy's because you can get some really nice stuff when it's on sale for very good prices.
I received that 30% off coupon as well. I hope they get things straightened out as I like Macy's.