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I call the automated system and they say "for your security blah blah I have matched your acct with your phone number please enter the last 4 of your ssn" Last 4 are entered and then it says sorry I wasnt able to authetuicate you" huh!?!?! I entered the whole digits of my dads SSN and still nothing. Hmmmmm im starting to worry.
Although my dad and i have the same first and last name our initials are different so hopefully this isnt causing some type of delay.
oh yeah its been 14 days.
@BearsAndTurtlesRtheBest wrote:I call the automated system and they say "for your security blah blah I have matched your acct with your phone number please enter the last 4 of your ssn" Last 4 are entered and then it says sorry I wasnt able to authetuicate you" huh!?!?! I entered the whole digits of my dads SSN and still nothing. Hmmmmm im starting to worry.
If i were you i would get your dad to call and talk to a CSR .
Yeah thats what i was thinking...
@BearsAndTurtlesRtheBest wrote:Yeah thats what i was thinking...
Really it's the only thing you can do and see what's going on. Good luck to your dad
GE cards are slow in coming for some reason
The strange part is that when entering my dads details it doesnt come up.
@BearsAndTurtlesRtheBest wrote:The strange part is that when entering my dads details it doesnt come up.
That's why you need to call ASAP
Yes my dad isnt home yet so once he arrives, hopefully it wont be to late GE time