Mine is no longer there as well. I also attempted to go there by the drop down menu when you first log on, and the general error code stated the following : This service is not available for this account. Keep in mind that I've been a Citi card holder since 1994 and my CL is 21K. I'm thinking that I've been capped.
With the new site redesign, I've been wondering that myself. Although they also just gave me an increase (and about time too, I was at 7 months!) I have yet to see anything in the drop down menus about CLIs though.
Mine are still there, but then, I don't have a straight Citi bank card --just a Home Depot store card and a cheesy pitiful Sears MC that's on Death Row.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit? FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
I didn't realize Citi had a LUV button until this post. After finding the button, and accepting an offer for a CLI this morning, I returned to the home page and the button was no longer there - Surely because I had just accepted an offer minutes prior.
My thinking is that the database keeps track of when auto-generated CLI's are available, and if they are, show the button...