Credit Cards Center Credit cards from our partners
Reply
Valued Contributor
Posts: 2,857
Registered: ‎06-08-2012
0

Re: Which CCC are you most satisfied with?

I may have to revise Chase's ranking.  Just got auto-cli on my Amazon card.  Up $300.  Now $2300 CL.  (this was about 10 days after 5th statement cut)



Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 710 TU 727 EX 704 CK 719(FAKO-EX 697, EQ 697, TU 697)
Goal Score: 750

Take the FICO Fitness Challenge
Valued Contributor
Posts: 1,292
Registered: ‎08-19-2012
0

Re: Which CCC are you most satisfied with?

I forgot to mention Discover, their CS has been amazing every time I have called 

Chase Sapphire Perferred | Chase Freedom | AMEX Platinum | AMEX Delta Platinum | AMEX SPG | Capital One Venture | Capital One Quicksliver | Discover IT | ABFCU Visa | Citi AA WEMC
Contributor
Posts: 236
Registered: ‎01-20-2013
0

Re: Which CCC are you most satisfied with?

In order from best: 

 

Chase, Discover, American Express

Capital One 2006--$5,000 ||| AMEX Macy's 2008--$2,300 ||| Kohl's 2009-- $1,000 ||| JCP 2010-- $1,000 ||| Walmart Discover 2010-- $5,000 ||| Sears 2011 -- $3,600 ||| Sears 2011 -- $3,500 ||| Chase Freedom 2012--$7,500 ||| Discover IT 2013 -- $4,000
||| Chase Sapphire Preferred 2013 -- $10,000

SCORES: EQ FICO: 787, EX FAKO: 801, TU FICO: 790 (Lender Pull)
Valued Contributor
Posts: 1,569
Registered: ‎11-10-2012
0

Re: Which CCC are you most satisfied with?


BornSupercharged wrote:

AMEX is great, always US based customer service and they have GREAT fraud prevention. They care about protecting your account and they will do everything in their power to make you a happy customer. 

Discover is very good, almost on par with AMEX and their Discover It card is really sweet. 

 

 

 

I have never spoken with a US based csr. Well maybe one time. They were nice, and they did help me.. but Discover CS is th best, hands down.

 

 



My Wallet:
WalMart: ||15k|| USAA Platinum MC: ||26k|| BCE: ||9k|| Chase Freedom Siggy: ||10k|| Discover it: ||6.5k|| SG Visa: ||11k||
USAA World MC: ||23k|| US Bank Cash+ Siggy: ||7.5k|| Citi TYP World MC: ||12k|| Barclays Arrival World MC: ||13k||Citi Double Cash World MC ||25k||Sallie Mae World MC ||18.8k||Fico Scores (3 Fico Monitoring): EQ 751,TU 749, EX 743. Last app: 9-12-14 Sallie
Senior Contributor
Posts: 3,491
Registered: ‎07-25-2008
0

Re: Which CCC are you most satisfied with?

For customer service? USAA. Amex is more likely to have a positive outcome but no company's reps touch USAA's when it comes to being pleasant and engaging. This includes local banks where people have known me* for years.

 

CLIs? Citi.

 

Website design? Chase.

 

Cash back? BCP followed by Freedom.

 

* Speaks volumes. Smiley Happy


Starting Score: 675
Current Score: EX 753 FICO, EQ 737FICO, TU 738
Goal Score: 776 FICO


Take the FICO Fitness Challenge
Regular Contributor
Posts: 191
Registered: ‎02-06-2013
0

Re: Which CCC are you most satisfied with?

Great so far :

 

Chase, Amex, Penfed

 

OK:

 

BofA


.......NPSL..…..…$28K….....….$25K.............$20K..............$20K..............$20K..….......$9.5K…........$7.5K.…........$9K..............$4.5K
Valued Contributor
Posts: 1,590
Registered: ‎08-30-2011
0

Re: Which CCC are you most satisfied with?

[ Edited ]

I'd have to give major props to Discover as the best in total customer service, due to the fact that they announce where the call center is located (Stateside), and you get a CSR rapidly.  That CSR can also deal with issues, if any, promptly.  For inquiries about services, they are very knowledgable without having to transfer to someone else.  

 

AMEX and Chase/JP Morgan are extremely close for customer service and in other aspects outshine Discover, such as in card benefits. 

 

Bank of America/Merrill Lynch, for customer service are sub-par, and that's a pity, since their cards have some good features.

 

Wells Fargo customer service is also sub-par, as is their website.   Their cards also are not as feature-rich as some other issuers. 

 

 

EX = 834 EQ = 846 TU = 834 as of 09/2016
Retired and Retiring Cards!
Valued Member
Posts: 65
Registered: ‎12-30-2012
0

Re: Which CCC are you most satisfied with?

[ Edited ]

Chase has the best products (great flexable rewards program (rewards posts and transfer faster than anyone else) an awesome variety of co-partners), the best service (great recon dept, great cs), and easy PCs.

 

Discover is a close second because of their shopdiscover program, willingness to give credit to ppl w/ limited CRs, random additional 2% bonuses, and easy PCs.

Chase Sapphire Preferred | Freedom | IHG Rewards Club
Citi Dividend | Simplicity | AAdvantage
Discover It
Capital One Quicksilver
Amex Blue Cash
Barclay Arrival | NFL Extra Points
Bank of America Better Balance Rewards
US Bank Platinum Visa
Highlighted
Frequent Contributor
Posts: 268
Registered: ‎08-20-2012
0

Re: Which CCC are you most satisfied with?

In my experience...

1) Discover
2) Amex B.C.E. (number on back of card)
3) My local credit union
4) G.E.C.R.B.
5) Amex Gold (number on back if card)
Amex B.C.E. - $2.5k - Amex Everyday - $5k - N.C.F.C.U.M.C. - $5k - Amex Gold - NPSL/35k P.O.T. - Discover It - $12k - Sam's Club M.C. - $10k -
Walmart M.C. - $7.5k - Citi T.Y.P. - $10k- Chase Freedom - $5k - Chase Marriott - $7.4k - U.S. Bank Cash + - $6k -
W.M. TU-781(Jan/15) Citi EQ-782(Dec/14) EX-782(Oct/14)
Audi, Vide, Tace. . .
Regular Contributor
Posts: 206
Registered: ‎12-20-2012
0

Re: Which CCC are you most satisfied with?


drkaje wrote:

For customer service? USAA. Amex is more likely to have a positive outcome but no company's reps touch USAA's when it comes to being pleasant and engaging. This includes local banks where people have known me* for years.

 

CLIs? Citi.

 

Website design? Chase.

 

Cash back? BCP followed by Freedom.

 

* Speaks volumes. Smiley Happy


Drkaje is Citi really good for CLI?  I just got a card with them and am wondering what I can expect...


Starting Score: EXP 615 | TU 610 | EQ 635
Current Score: EXP 719 (lender pull 10/15) | TU 707 | EQ 700 (lender pull 10/25)
Goal Score: 740

Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.

Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
† Credit cards for FICO Score ranges: The score ranges are guidelines based on internal myFICO analysis of actual applicant approvals, and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range. These ranges were not provided by any card issuer.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.