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Super Contributor
Posts: 7,464
Registered: ‎12-11-2011
0

Re: Why AMEX why? Missed it by one day.

Make sure it changes on your online account and not just a new card.

Congrats!


Frequent Contributor
Posts: 496
Registered: ‎11-13-2012
0

Re: Why AMEX why? Missed it by one day.


mmmmmm wrote:

Well, I thought I was going to be in for a fight after reading the posts on here, but I'm glad I was wrong, haha.

 

I sent a message through my online account last night, and a few hours later received a response saying, "Taken care of, a new card will be sent out."

 

I don't think it could have been any easier.  I didn't even have to mention anything from here, I simply said I was approved in 2012 and would like my member since date changed, and they were more than happy to do it.

 

<3 AMEX


How disappointingly anticlimactic!  I was excited for a good battle.  Jeez.  My guess is you and others with similar timing were just victims of automation.  Their Reps are very helpful and come across as more than willing to right a wrong.  In the end what's the difference to AMEX?  Sure they lose a new account opened in 2013 from their records but they have all year to make up for that and oh yea, a happy cardholder Smiley Happy

 

 

 

 


GangnamFICO wrote:

Because the chicks dig it when I throw down the card to the waiter and...it comes in handy if I'm short on cash until payday and need a short spot. AMEX gets the booty, and that's important when you're a Pirate.


Minor vulgarity edit --Rev



Highlighted
Regular Contributor
Posts: 156
Registered: ‎06-01-2012
0

Re: Why AMEX why? Missed it by one day.


jsucool76 wrote:
Make sure it changes on your online account and not just a new card.

Congrats!

 Yeah, I'll be watching that, haha.

 


jake619 wrote:

mmmmmm wrote:

Well, I thought I was going to be in for a fight after reading the posts on here, but I'm glad I was wrong, haha.

 

I sent a message through my online account last night, and a few hours later received a response saying, "Taken care of, a new card will be sent out."

 

I don't think it could have been any easier.  I didn't even have to mention anything from here, I simply said I was approved in 2012 and would like my member since date changed, and they were more than happy to do it.

 

<3 AMEX


How disappointingly anticlimactic!  I was excited for a good battle.  Jeez.  My guess is you and others with similar timing were just victims of automation.  Their Reps are very helpful and come across as more than willing to right a wrong.  In the end what's the difference to AMEX?  Sure they lose a new account opened in 2013 from their records but they have all year to make up for that and oh yea, a happy cardholder Smiley Happy


Yeah.  I've only been a cardmember for 8 days now Smiley Tongue and I'm already impressed at how helpful they've been.

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