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Why do banks issue new cards over a CLI on an old card?

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Anonymous
Not applicable

Why do banks issue new cards over a CLI on an old card?

It seems that some banks would rather issue a new card to a customer rather than give a CLI on an existing card. For example, why would a bank issue a new card with a SL of $5000 instead of give a CLI on an old card of the same or smaller amount? Does anyone have an answer or at least a guess for this? I haven't been able to come up with one. 

Message 1 of 7
6 REPLIES 6
peghede
Valued Contributor

Re: Why do banks issue new cards over a CLI on an old card?

Is this about navy?lol

Message 2 of 7
Anonymous
Not applicable

Re: Why do banks issue new cards over a CLI on an old card?


@peghede wrote:

Is this about navy?lol


Lol no. Just curious. Its never happened to me, but I've read about it on here. Seems like Capital One and Chase are the ones who I read about it most often. Or a similar situation where I was approved for two $2500 limits with Chase. If they think I can handle two $2500 limits, then why not just give me one higher one to start? It makes more sense in my situation since I didn't have a previous relationship with them and they didn't deny me for anytihng (like a CLI) but still makes me think. 

Message 3 of 7
Gmood1
Super Contributor

Re: Why do banks issue new cards over a CLI on an old card?

That's a good question, I've never understood it either. Though it happened to me on more than one occasion. My only guess is to give their other cards and cobranded cards more exposure.
Message 4 of 7
Anonymous
Not applicable

Re: Why do banks issue new cards over a CLI on an old card?

Perhaps they figure if they can keep our number of HP high then we'll have a tougher time going to the competition. Smiley Happy
Message 5 of 7
Anonymous
Not applicable

Re: Why do banks issue new cards over a CLI on an old card?

As with everything business related, the answer to this question is like the answer to 99 out of 100 questions.  Money.

 

By having you apply for a new card, you'll then have an additional product in your wallet.  2 products is better than 1 from the creditor perspective, as the only possibility is that you'll spend more if you have 2.  You certainly won't spend less.  Second, most people tend to use a new card more than an old account.  By handing you a CLI on an old account, sure you may use the old card a little bit more.  However, if you take on a new account people tend to favor their new card for a while, be it 6 months, maybe longer.  Naturally, CCCs will benefit from this increased usage.

 

Where they fall short with this practice is when people like me call their bluff.  I've had a Capital One QS that's been stuck at a low limit for over a year now.  I used to throw $2k/mo through the card back when it was my daily driver.  They wouldn't give me any CLIs, but all of my other cards were and I was also picking up new cards along the way.  My newer cards took on my spend, to the point where the Capital One card has been in my SD for probably 6 months now.  Had they given me a CLI back when I wanted it, I probably would have continued using their card and possibly apped for 1 or 2 less cards that now get more of my spend since I have them. 

Message 6 of 7
Anonymous
Not applicable

Re: Why do banks issue new cards over a CLI on an old card?

Discover literally did this to me... handed me a $5k card instead of boosting my existing $700 CL.

I mean it's smart since I'll probably use that card more since it's essentially a 2% card in the first year and 10% for quarterly rewards and I'd be using other cards instead.
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