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Will Amex ever revamp the Green Card?

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wasCB14
Super Contributor

Re: Will Amex ever revamp the Green Card?


@K-in-Boston wrote:

@Anonymous wrote:

Not a good mind set. Amex will be in trouble in 10 years if they don't make any changes. Millenials and younger people are less likely to adopt an Amex compared to previous generations. 


( I am getting old.  I hadn't even considered the fact that there was already a generation after Millennials.)  I think Amex does offer a lot of innovative products that are more in-tune with the rewards and perks-seeking crowd.  While it would be nice to see a revamping of the green charge card, I agree with wasCB14 that it's likely a very high margin card for them (the swipe fees are the same as Amex's best rewards cards after all) since the cardholder doesn't get a lot out of it.


As a millenial, I can't think of any time I've seen a peer use an Amex Green. If someone has an Amex, it's likely a travel cobrand or Platinum. Value definitely matters more than image.

 

As a Berkshire Hathaway shareholder (and therefore, indirectly, an Amex shareholder) it doesn't bother me that Green is a poor value, so long as anything I'm paying an AF for (Schwab Platinum and SPG) remains competitive.

 

Green hasn't been on the cutting edge for a long, long time. It really has become more of a fashion statement/identity thing than a great way to buy stuff. Amex can milk those who keep it, and compete for the savvier crowd by improving other cards.

Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 21 of 45
MrDisco99
Valued Contributor

Re: Will Amex ever revamp the Green Card?


@Anonymous wrote:

Not a good mind set. Amex will be in trouble in 10 years if they don't make any changes. Millenials and younger people are less likely to adopt an Amex compared to previous generations. 

I don't know... Amex has some truly great products.  The green card just isn't one of them.

 

For cash back and travel rewards on everyday spending, the BCP and EDP are hard to beat.  Even when combined with cards from other issuers, they offer good value.  And Platinum is still the elitest of elite travel perks cards.  And I see the Delta cards everywhere... then again I live in Georgia, so that's probably to be expected.

Message 22 of 45
Gregory1776
Valued Contributor

Re: Will Amex ever revamp the Green Card?


@MrDisco99 wrote:

Green is the wallflower of the Amex product line.

 

Poor green...


Exactly. And the Green card, I feel, is it's signature card. When ever I see it, i think AmEx. 

Message 23 of 45
Gregory1776
Valued Contributor

Re: Will Amex ever revamp the Green Card?


@wasCB14 wrote:

@K-in-Boston wrote:

Those of us here are certainly in a minority of credit card holders so we think about cards quite differently than the general public.  Amex does make periodic changes to the iconic card.  My first charge card was "The American Express Card with Membership Rewards," which appealed to me for its MR program compared to the regular American Express Card.  Fast forward to today and that variation of the card became the norm, was renamed the Green card and the old one that many of us grew up with silently disappeared.  I don't have any numbers whatsoever to back me up, but in the wild I see as many Green cards as all other Amex revolving and charge cards combined.  I think there is a huge population who "never leave home without it," that are willing to pay the modest AF, don't really understand and/or care about rewards, and are perfectly content to get 0.7 cpp when using Membership Rewards during their Amazon checkout.  It's likely one of the most profitable segments of Amex's consumer market, so there's likely little need to make it competitive with other lenders' offerings.


Wow. My experience is totally different. I mostly see PRGs, Delta/Hilton cobrands, and Platinums. I rarely see a Green.


Agree, I've never seen a Green Card. Worked at a Dunkin for nearly 2 years. Never saw one.

Message 24 of 45
Anonymous
Not applicable

Re: Will Amex ever revamp the Green Card?


@Anonymous wrote:

@wasCB14 wrote:

Why bother to improve a card that...whether out of ignorance, convenience, and/or nostalgia...customers are willing to accept?

 

The business they get with the Green card must have very high margins. Amex gets an AF, pays out fairly little in rewards, and doesn't have to provide a lot of expensive perks. It may make economic sense to just lose a few customers (to lower-margin Amex products and other banks) rather than to kill the golden goose.


Not a good mind set. Amex will be in trouble in 10 years if they don't make any changes. Millenials and younger people are less likely to adopt an Amex compared to previous generations. 


Amex is making a ton of money and has the least charge offs of any the big credit card issuers.  As More Millenials get real jobs they will get Amex corporate cards and might like a charge card,  if not Amex has plenty of credit cards for Millenials to use.  Amex charge cards are meant to attract high income people who pay in full.  I am sure when they get to be high income earners they will prefer better customer service Amex card holders get than slightly better rewards and terrible treatment for other cards.  

Message 25 of 45
Anonymous
Not applicable

Re: Will Amex ever revamp the Green Card?


@wasCB14 wrote:

@K-in-Boston wrote:

@Anonymous wrote:

Not a good mind set. Amex will be in trouble in 10 years if they don't make any changes. Millenials and younger people are less likely to adopt an Amex compared to previous generations. 


( I am getting old.  I hadn't even considered the fact that there was already a generation after Millennials.)  I think Amex does offer a lot of innovative products that are more in-tune with the rewards and perks-seeking crowd.  While it would be nice to see a revamping of the green charge card, I agree with wasCB14 that it's likely a very high margin card for them (the swipe fees are the same as Amex's best rewards cards after all) since the cardholder doesn't get a lot out of it.


As a millenial, I can't think of any time I've seen a peer use an Amex Green. If someone has an Amex, it's likely a travel cobrand or Platinum. Value definitely matters more than image.

 

As a Berkshire Hathaway shareholder (and therefore, indirectly, an Amex shareholder) it doesn't bother me that Green is a poor value, so long as anything I'm paying an AF for (Schwab Platinum and SPG) remains competitive.

 

Green hasn't been on the cutting edge for a long, long time. It really has become more of a fashion statement/identity thing than a great way to buy stuff. Amex can milk those who keep it, and compete for the savvier crowd by improving other cards.


As both a Berkshire. And an Amex stockholder I think both companies are doing well and will so in the future.  If your only card is a green charge card and you only pay the annual fee you will be doing a lot better than most people who pay interest and carry balances,  I like how people claim Millenials are so savy and there are so many of them with huge student loan balances and majors that will pay less than they if just learned a trade. 

Message 26 of 45
Subexistence
Established Contributor

Re: Will Amex ever revamp the Green Card?


@Anonymous wrote:

@wasCB14 wrote:

@K-in-Boston wrote:

@Anonymous wrote:

Not a good mind set. Amex will be in trouble in 10 years if they don't make any changes. Millenials and younger people are less likely to adopt an Amex compared to previous generations. 


( I am getting old.  I hadn't even considered the fact that there was already a generation after Millennials.)  I think Amex does offer a lot of innovative products that are more in-tune with the rewards and perks-seeking crowd.  While it would be nice to see a revamping of the green charge card, I agree with wasCB14 that it's likely a very high margin card for them (the swipe fees are the same as Amex's best rewards cards after all) since the cardholder doesn't get a lot out of it.


As a millenial, I can't think of any time I've seen a peer use an Amex Green. If someone has an Amex, it's likely a travel cobrand or Platinum. Value definitely matters more than image.

 

As a Berkshire Hathaway shareholder (and therefore, indirectly, an Amex shareholder) it doesn't bother me that Green is a poor value, so long as anything I'm paying an AF for (Schwab Platinum and SPG) remains competitive.

 

Green hasn't been on the cutting edge for a long, long time. It really has become more of a fashion statement/identity thing than a great way to buy stuff. Amex can milk those who keep it, and compete for the savvier crowd by improving other cards.


As both a Berkshire. And an Amex stockholder I think both companies are doing well and will so in the future.  If your only card is a green charge card and you only pay the annual fee you will be doing a lot better than most people who pay interest and carry balances,  I like how people claim Millenials are so savy and there are so many of them with huge student loan balances and majors that will pay less than they if just learned a trade. 


Why do you think Amex will do well?








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Message 27 of 45
Anonymous
Not applicable

Re: Will Amex ever revamp the Green Card?


@Anonymous wrote:
I have a PRG and an Everyday card but every now and then I look at the Green card wistfully. I have a weird feeling that with the regular Gold not open to new applications anymore that the Green card is going to be revamped. Anyone else have this feeling? What should Amex do to make the Green card a viable option for your wallet?

AMEX is having a card for everyone these days... Points, cash back, perks and whatnot... The Green remains as it is for one singular reason: Recognition. You see a Green card, it doesn't matter what social class you're in, you'll recognize the card and the company that's behind it. That card is iconic and for that reason, it will never go away, nor will it be improved upon. It's doing exactly what it was meant to do.

Message 28 of 45
Anonymous
Not applicable

Re: Will Amex ever revamp the Green Card?


@Anonymous wrote:

@wasCB14 wrote:

@K-in-Boston wrote:

@Anonymous wrote:

Not a good mind set. Amex will be in trouble in 10 years if they don't make any changes. Millenials and younger people are less likely to adopt an Amex compared to previous generations. 


( I am getting old.  I hadn't even considered the fact that there was already a generation after Millennials.)  I think Amex does offer a lot of innovative products that are more in-tune with the rewards and perks-seeking crowd.  While it would be nice to see a revamping of the green charge card, I agree with wasCB14 that it's likely a very high margin card for them (the swipe fees are the same as Amex's best rewards cards after all) since the cardholder doesn't get a lot out of it.


As a millenial, I can't think of any time I've seen a peer use an Amex Green. If someone has an Amex, it's likely a travel cobrand or Platinum. Value definitely matters more than image.

 

As a Berkshire Hathaway shareholder (and therefore, indirectly, an Amex shareholder) it doesn't bother me that Green is a poor value, so long as anything I'm paying an AF for (Schwab Platinum and SPG) remains competitive.

 

Green hasn't been on the cutting edge for a long, long time. It really has become more of a fashion statement/identity thing than a great way to buy stuff. Amex can milk those who keep it, and compete for the savvier crowd by improving other cards.


As both a Berkshire. And an Amex stockholder I think both companies are doing well and will so in the future.  If your only card is a green charge card and you only pay the annual fee you will be doing a lot better than most people who pay interest and carry balances,  I like how people claim Millenials are so savy and there are so many of them with huge student loan balances and majors that will pay less than they if just learned a trade. 


I get that slagging on millenials is the thing to do, but I think it is a bit off topic to do it as part of this discussion. I have a lot I could say about it, but I don't want to drag this further off topic. If you start a thread in SB, I'll dive in.

 

Regarding the Green card: I'm actually debating product changing my Platinum to Green. I don't use the marginal balance of benefits and rewards to effectively to offset the AF anymore, but I still want the buying power. The AF is a trivial amount of money to me, but I hate paying for things I don't use. I'll never give up a personal AMEX charge card as long as they have the same flexibility they do today.

Message 29 of 45
Anonymous
Not applicable

Re: Will Amex ever revamp the Green Card?


@Subexistence wrote:

@Anonymous wrote:

@wasCB14 wrote:

@K-in-Boston wrote:

@Anonymous wrote:

Not a good mind set. Amex will be in trouble in 10 years if they don't make any changes. Millenials and younger people are less likely to adopt an Amex compared to previous generations. 


( I am getting old.  I hadn't even considered the fact that there was already a generation after Millennials.)  I think Amex does offer a lot of innovative products that are more in-tune with the rewards and perks-seeking crowd.  While it would be nice to see a revamping of the green charge card, I agree with wasCB14 that it's likely a very high margin card for them (the swipe fees are the same as Amex's best rewards cards after all) since the cardholder doesn't get a lot out of it.


As a millenial, I can't think of any time I've seen a peer use an Amex Green. If someone has an Amex, it's likely a travel cobrand or Platinum. Value definitely matters more than image.

 

As a Berkshire Hathaway shareholder (and therefore, indirectly, an Amex shareholder) it doesn't bother me that Green is a poor value, so long as anything I'm paying an AF for (Schwab Platinum and SPG) remains competitive.

 

Green hasn't been on the cutting edge for a long, long time. It really has become more of a fashion statement/identity thing than a great way to buy stuff. Amex can milk those who keep it, and compete for the savvier crowd by improving other cards.


As both a Berkshire. And an Amex stockholder I think both companies are doing well and will so in the future.  If your only card is a green charge card and you only pay the annual fee you will be doing a lot better than most people who pay interest and carry balances,  I like how people claim Millenials are so savy and there are so many of them with huge student loan balances and majors that will pay less than they if just learned a trade. 


Why do you think Amex will do well?


Because they have a virtual monopoly on the Corporate Charge cards.  All the other major credit card players don't have any kind of economic moat.  If a Chase customer gets a better deal from Citi they will leave in a second.  Plus Amex not only issues the card but controls the network. And has much higher merchant fees that they can charge because they control the corporate market and the high income market.  Amex has 1.8 percent of its accounts with charge offs last quarter the next best bank was Bank of America with 2.9 percent of their accounts.  

 

If you have high income you want great customer service and that is where Amex excels.  

Message 30 of 45
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