I like Barclay and Amex the most
Do not much care for BOA or USAA as they are too busy (to much going on)
Do not like Ally, Amex savings, or my TTCU as it's entirely TOO easy to get locked out and you MUST CALL (instead of being able to unlock via online) to get it unlocked. I appreicate the security - but, come on....
Starting Score: TU:650 - EQ: 672
I actually really like BOA, but I suppose it could just be not knowing better. TD is pretty decent, Cap1 could be better, but not awful. Truly the only terrible one I deal with is my local CU. It is like going back in time after leaving BOA or TD. I actually picked my CU based on their web presence, since that was most important to me when leaving BOA as my primary bank. They of course decided to "Upgrade" their online banking system to a "more secure" software. It is so much worse for usability. The interface is ancient, and they have a "mobile site" that's basically just formatted for an iphone and entirely text based.
Jutz wrote:I actually really like BOA, but I suppose it could just be not knowing better. TD is pretty decent, Cap1 could be better, but not awful. Truly the only terrible one I deal with is my local CU. It is like going back in time after leaving BOA or TD. I actually picked my CU based on their web presence, since that was most important to me when leaving BOA as my primary bank. They of course decided to "Upgrade" their online banking system to a "more secure" software. It is so much worse for usability. The interface is ancient, and they have a "mobile site" that's basically just formatted for an iphone and entirely text based.
It seems that CU's are taking their sweet time updating their sites. I am not too sure if that is because most of the business is done at the CU itself, rather then a lot of traffic online. I think as we become more technologically inclined then I see no reason for them to be where they current are. I actually switched from Chase to BoA, checking account, because I despised their UI. You would think a bank that size would at least try a bit harder to polish the site...
Starting Score: EQ: 600, EX: 580, TU: 599
For me, sites that show multiple accounts in a logical and easy-to-read format are the best.
I really like the AMEX site, I have an overview of all my cards and then can look at the individual accounts in detail. Same with Chase/JPMorgan. But the AMEX site is just so much more esthetically pleasing. For both, all of the options are easily maneuverable.
Not a fan of the Wells Fargo site, it just seems to be very "plain jane". Nothing wrong with that, I guess, just not my preference.
Discover also offers a well designed and laid out site.
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