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cap one executice office gave my 2 cards credit limit increase and closed one account

Contributor

Re: cap one executice office gave my 2 cards credit limit increase and closed one account

the answer is b 

Message 11 of 14
Established Contributor

Re: cap one executice office gave my 2 cards credit limit increase and closed one account


umut wrote:

the answer is b 


Yeah, I'd call and ask to escalate the call until you find a person to assist you. If it was closed in error they have a special provision to reopen the same account if you get it taken care of right away. It happened to me once when I had a card closed by error. Took several days until it was reopened IIRC. Good luck

 

Message 12 of 14
Established Contributor

Re: cap one executice office gave my 2 cards credit limit increase and closed one account

There has to be a mistake some where. I would give them a call asap in the morning as well. Good luck and wishing you the best.

Message 13 of 14
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Contributor

Re: cap one executice office gave my 2 cards credit limit increase and closed one account

i swear god if they dont fix it i got their 4 credit cards and 3 from hsbc  and checking account i ll close 8 acoouint tomorrow

Message 14 of 14