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New Contributor
umut
Posts: 85
Registered: ‎03-06-2012

Re: cap one executice office gave my 2 cards credit limit increase and closed one account

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‎09-26-2012 07:51 PM

the answer is b 

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compassion101
Posts: 302
Registered: ‎06-06-2012

Re: cap one executice office gave my 2 cards credit limit increase and closed one account

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‎09-26-2012 08:10 PM

umut wrote:

the answer is b 

Yeah, I'd call and ask to escalate the call until you find a person to assist you. If it was closed in error they have a special provision to reopen the same account if you get it taken care of right away. It happened to me once when I had a card closed by error. Took several days until it was reopened IIRC. Good luck

 

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Cadillac-XTS
Posts: 1,837
Registered: ‎08-20-2012

Re: cap one executice office gave my 2 cards credit limit increase and closed one account

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‎09-26-2012 08:26 PM

There has to be a mistake some where. I would give them a call asap in the morning as well. Good luck and wishing you the best.

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umut
Posts: 85
Registered: ‎03-06-2012

Re: cap one executice office gave my 2 cards credit limit increase and closed one account

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‎09-26-2012 08:30 PM

i swear god if they dont fix it i got their 4 credit cards and 3 from hsbc  and checking account i ll close 8 acoouint tomorrow

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