cap one executice office gave my 2 cards credit limit increase and closed one account

[umut]

i cant believe this the genleman from executive office called me and informed me to they gave my 2 cards increase then i checked online one acount was currently resticted  then i called them told me office was close so i didnt get it wht they gace cli and close the account  same time

[LS2982]

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@umut wrote:

i cant believe this the genleman from executive office called me and informed me to they gave my 2 cards increase then i checked online one acount was currently resticted  then i called them told me office was close so i didnt get it wht they gace cli and close the account  same time

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So you have 2 Cap1 cards.

-What were their limits?

-What kind of cards?

-Was there any mention of tranferring CL's?

[umut]

one was mileage and other was sony both 750 then  900 and closed the sony i have no idea why they did that

[LS2982]

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@umut wrote:

one was mileage and other was sony both 750 then  900 and closed the sony i have no idea why they did that

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So they increased the mileage, how much was the increase?

[umut]

no they increase two cards in same time then they closed one of them  increase waa 150

[LS2982]

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@umut wrote:

no they increase two cards in same time then they closed one of them  increase waa 150

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Not sure if im understanding correctly.

They gave both cards a $150 CLI then closed the sony?? Thats very weird.

What does your credit file look like in comparision to what it looked like when you applied for those cards?? Did it improve??

How long have they been open??

[umut]

i got that card for two years always paid on time i need to talk to them tomorrow thats unbelievable

[LS2982]

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@umut wrote:

i got that card for two years always paid on time i need to talk to them tomorrow thats unbelievable

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Yea i'd be on the line with a different rep. from which you spoke to, but keep the convo smooth hopefully they can help you. Fingers crossed!

[umut]

thank u

[compassion101]

Trying to follow, can you answer a multiple choice question:

a) Umut had 3 capital one cards. Two received credit line increases to 900. They closed the 3rd account.

b) Umut had 2 cards, both with 750 CLs. He called the capital one office and they said they were increasing them both to 900. He confirmed both were increased, and then later they closed one of them, leaving unet with just one card for a 900 CL.

c) Umut had 2 cards, both with 750 CLs. He called the capital one office and they said they were increasing them both to 900, but instead they only increased one and closed the other.

d) none of the above