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Contributor
Posts: 133
Registered: ‎03-06-2012
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cap one executive office offer me ask cli online

when i send e mail executive office they return my call and today when i ask if any news she told me ask for cli online   but i did that already 3 bdays ago first i got ten day msg and i got the message no credit incrase so what should i do call them back or just closed all accounts i got six cc and best buy i mean why did treat me like this i got no idea

Valued Contributor
Posts: 7,035
Registered: ‎10-21-2012
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Re: cap one executive office offer me ask cli online


umut wrote:

when i send e mail executive office they return my call and today when i ask if any news she told me ask for cli online   but i did that already 3 bdays ago first i got ten day msg and i got the message no credit incrase so what should i do call them back or just closed all accounts i got six cc and best buy i mean why did treat me like this i got no idea


It is startting to become standard practice for the EO to direct users online or to the CSRs.  If your account is not elegible for CLI, then it just isn't.  You will need to exercise patience until the next CLI elegibility review.

 

 

 

Valued Contributor
Posts: 1,105
Registered: ‎10-15-2011
0

Re: cap one executive office offer me ask cli online

You mean eligible based on what rules?  The old Capone rules or new ones? 



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