capitol one interest free?

[juggalo9er]

i really hate to continually bash capitol one but here goes. i have had their platinum card for 4 months, was offered 0% interest upon acceptance. I literally just caught them charging me interest from day one. I called them out on it and they claimed the offer was never made to me in the first place. Can someone please tell Peggy to honor what she tells people!

[jsucool76]

Check your terms and conitions sheet that came with your card. If it says 0%, ask them if you can fax it in or something. Sometimes, just because an offer is listed on a credit card companies website for a certain card, doesn't me you "qualify" for it. 

[coldnmn]

Contact EO they should be able to straighten it out. I always keep my paper work in folders for each credit card saved me many times. Sorry to hear your having problems.

[myjourney]

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@jsucool76 wrote:

Check your terms and conitions sheet that came with your card. If it says 0%, ask them if you can fax it in or something. Sometimes, just because an offer is listed on a credit card companies website for a certain card, doesn't me you "qualify" for it. 

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+1 reading T/C will reveal all your rights and promos 

[juggalo9er]

i have everything already e mailed eo...recieved my barclay card today depsioted the transfer check that came with it and am going to use that to pay capitol one off....then they are outta my wallet. i shoudl add per the csr's i spoke with who conferred with her manager i never had this benefit if i was carrying a balance. Yes i believe i did phrase that right 0% interest only if balance was paid in full....ty peggy

[kroberts67]

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@juggalo9er wrote:

0% interest only if balance was paid in full.

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Isn't this every card's offer?