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I was unable to log into my citi online account yesterday and got an error message:
We're sorry. Citi.com is temporarily unavailable. Citi.com and Citibank Online are currently unavailable. If you need immediate assistance, please call 1-800-374-9700 (TDD/TYY: 1-800-788-0002). We apologize for any inconvenience and appreciate your patience.
Still can't access my account today. I can visit citi.com normally but receive the same error when trying to log in. Does this happen to everyone? Or is my computer infected?
@jackff wrote:I was unable to log into my citi online account yesterday and got an error message:
We're sorry. Citi.com is temporarily unavailable. Citi.com and Citibank Online are currently unavailable. If you need immediate assistance, please call 1-800-374-9700 (TDD/TYY: 1-800-788-0002). We apologize for any inconvenience and appreciate your patience.
Still can't access my account today. I can visit citi.com normally but receive the same error when trying to log in. Does this happen to everyone? Or is my computer infected?
Well.. Update: I tried several different computers and still failed to log in. However, I realized I kept using firefox, my default browser on all the machines so I guessed perhaps they don't support firefox. Finally I tried IE on Windows 8.0 and it works. Solved.
Hmm.. I'm on Firefox (Mac), no issues. Although that website does tend to be buggy in general.
Further update: I just tried firefox one more time today and everything is normal again. I didn't do anything at all. I guess it's an internal bug of CITI