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cust service Marriotts rewards?

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Anonymous
Not applicable

cust service Marriotts rewards?

after a lot of reading im leaning to app for the chase marriott rewards, 

 

now my simple question: is the customer service as quick and good as the CSP ? 

 

 

thanks! 

Message 1 of 4
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Anonymous
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Re: cust service Marriotts rewards?

bump ?

Message 2 of 4
Sharingan
Established Contributor

Re: cust service Marriotts rewards?


@Anonymous wrote:

after a lot of reading im leaning to app for the chase marriott rewards, 

 

now my simple question: is the customer service as quick and good as the CSP ? 

 

 

thanks! 


If you are referring to the Chase number that services the card, then no, they are absolutely horrible. I had an issue due to Chase not linking my card to a Marriott account and it was such a frustrating experience trying to fix the problem. They accused Marriott of not linking the two, but it was clearly Chase's fault (I also didn't receive my card in the mail until well over 30 days after being instantly approved, but that's another discussion). I now call the CSP number for all of my Chase accounts. 

 

If you are referring to the Marriott customer service and reservations line, I've had nothing but pleasant experiences with them. I even had one rep that told me to always call her extension if ever I need anything, and I really applauded her customer service skills. 



Message 3 of 4
Anonymous
Not applicable

Re: cust service Marriotts rewards?

thank you for your input!

Message 4 of 4
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