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same thing happened to me also. i think it only does that when you use the rush payment feature.. when i make reg payments everything happens in the time frame that it is suppose to.they need to revamp there rush payment system!!!!!!!!!
angiepharm wrote:is anyone else having problems with hsbc payments posting? i pay online, and they usually post within the usual 2-3 day time frame. i did the rush payment, to pif before the end of the statment date, the money has been drawn from my bank account for a week now, but it still states pending on hsbc website. when i callled, they said that if i read my cardmember agreement, that it states that payments can take up to 14 days!!! has anyone else experienced this? all of my other payments have gone through fine. don't know if this is some type of new policy or not. by the way, i paid the $12.95 rush payment fee 2 days ago, and it is posted to my account now.
I used the regular payment method to PIF last week and the payment cleared my bank account last week. It posted to my CC as payment in the 1-2 days as stated( I paid 2/18/09 cleared bank 2/19/09), but this is what they did to me:
HCS places a authorization for $1 less then the payment amount on the account, which in effect freezes the account since nothing is available. I called a received the same BS dot head answer "according to your card member agreement it can take up to 14 days and we can place a hold authorization any time we want." When I pressed and escalated to a supervisor, I was told, "the FED has not released the funds so we placed a authorization on the account."
What a bunch of bull crap:
1st. The payment cleared my account as an ACH payment.
2nd. If the FED did not release the amount then why did my bank account have a debit for the payment and
3rd Why was the authorization in an amount different then the actual payment?
What a bunch of crooks.....