hypothetical situation question

[Anonymous]

Let's say I ate at a restaurant and didn't fill out the tip and total for the bill, but I signed it, and some worker there decided to fill in those sections without my knowledge. Would I do a chargeback in this case? I just thought about it because I usually never put anything in the tip or total section.

[Anonymous]

That has happened to me twice. The second time the waitress added a second zero to the tip making it 100.00. Both times I was notified and it was corrected without any effort on my part.

[Anonymous]

I should add that since that happened I make sure all fields are filled in on the ticket now.

[Anonymous]

You were notified because the tip was a bit too high, you think? How were you alerted, etc? thanks!

does anyone know what to be done if the problem hadn't corrected itself?

[Sharingan]

I actually had a similar scenario happen very recently when ordering pizza. For whatever reason, there was a tip line at a place that one wouldn't normally tip at, which I routinely put a line through. Some dishonest worker added an amount on top of the cost of the pizza and probably thought I wouldn't notice when the transaction posted. I didn't request to have the full charge reversed. I only submitted a request for the overage, which Chase promptly refunded to my card without any further questions.

When dining, I usually take a snap of the copy of the receipt that I have to leave behind after I sign it and determine the tip amount (if any) if the bill is high enough. I've heard enough stories of unscrupulous waiters and waitresses.

[Anonymous]

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@Sharingan wrote:

I actually had a similar scenario happen very recently when ordering pizza. For whatever reason, there was a tip line at a place that one wouldn't normally tip at, which I routinely put a line through. Some dishonest worker added an amount on top of the cost of the pizza and probably thought I wouldn't notice when the transaction posted. I didn't request to have the full charge reversed. I only submitted a request for the overage, which Chase promptly refunded to my card without any further questions.

When dining, I usually take a snap of the copy of the receipt that I have to leave behind after I sign it and determine the tip amount (if any) if the bill is high enough. I've heard enough stories of unscrupulous waiters and waitresses.

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How come you didn't just dispute the entire bill? Just curious. Is it a much longer process if the entire bill is disputed?

[Sharingan]

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@Anonymous wrote:

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@Sharingan wrote:

I actually had a similar scenario happen very recently when ordering pizza. For whatever reason, there was a tip line at a place that one wouldn't normally tip at, which I routinely put a line through. Some dishonest worker added an amount on top of the cost of the pizza and probably thought I wouldn't notice when the transaction posted. I didn't request to have the full charge reversed. I only submitted a request for the overage, which Chase promptly refunded to my card without any further questions.

When dining, I usually take a snap of the copy of the receipt that I have to leave behind after I sign it and determine the tip amount (if any) if the bill is high enough. I've heard enough stories of unscrupulous waiters and waitresses.

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How come you didn't just dispute the entire bill? Just curious. Is it a much longer process if the entire bill is disputed?

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Because I'm not that kind of person. If I consume a product, I pay for it; and that is irrespective of whatever else goes on. If I had a problem with the food itself, then I probably would've explored that route. Usually, I reserve that for truly fraudulent and unauthorized charges that I had nothing to do with though. 

But yes, usually a full on dispute requires an investigation that can take some time. 

[Anonymous]

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@Sharingan wrote:

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@Anonymous wrote:

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@Sharingan wrote:

I actually had a similar scenario happen very recently when ordering pizza. For whatever reason, there was a tip line at a place that one wouldn't normally tip at, which I routinely put a line through. Some dishonest worker added an amount on top of the cost of the pizza and probably thought I wouldn't notice when the transaction posted. I didn't request to have the full charge reversed. I only submitted a request for the overage, which Chase promptly refunded to my card without any further questions.

When dining, I usually take a snap of the copy of the receipt that I have to leave behind after I sign it and determine the tip amount (if any) if the bill is high enough. I've heard enough stories of unscrupulous waiters and waitresses.

---

How come you didn't just dispute the entire bill? Just curious. Is it a much longer process if the entire bill is disputed?

---

Because I'm not that kind of person. If I consume a product, I pay for it; and that is irrespective of whatever else goes on. If I had a problem with the food itself, then I probably would've explored that route. Usually, I reserve that for truly fraudulent and unauthorized charges that I had nothing to do with though. 

But yes, usually a full on dispute requires an investigation that can take some time. 

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Whoever is doing this is quite stupid as unlike the past, consumers are getting reported either by email or SMS what is being charged on their credit card. Steal a few bucks, lose your job. 

[Anonymous]

Recently I was out dinning and we had phenomenal service and I left a larger than normal tip, when the restaurant processed the final charge I received an email from Cap1 notifying me of the tip because it was larger than the average percentage and wanted verify that that was indeed the tip I left which it was.

Whenever I fill out and sign a sales receipt I always put a line after the amount to prevent anyone from adding numbers.

[OmarGB9]

Good practice to do that.^ kinda like filling out a check. Gotta make sure to use the whole space and not leave room for someone to get cute.