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Keep hope alive! I got the same message when I applied for Freedom and a congratulations email an hour later. Had to go through identity verification for Sapphire but it worked out well in the end All is not lost. GL!
How long have you had your other Chase cards? They probably just want to do some verification.
How the heck did you raise your scores over 100+ each in one month?! Tell me, NOW! Haha!
I would give them a call and ask if you can provide any information to help them process your applicaions.
your scores seem good enough for both cards, my scores were no where near your scores and I was approved for both... Only having one card with a CL of 5k may be an issue they raise but still should be good to go.
Op are those scores fico scores? Something must be up why u didnt get an instant approval. my income and scores are less than yours and chase has given me almost 20k in credit across 4 cards in less than a year. Either something bad just hit your reports or they need to verify it is you. The only other thing i could think of is your debt to income ratio.do u have a high mortgage/rent payment or a high car payment?
With Chase that's not a denial for sure. I got 7-15 days message from each if my app and I got approved for all 3 cards. Just give them a call and they will speed up the process or tell you what's going on.