"That which must not me mentioned" to amex

Anonymous · ‎12-10-2014

Why is "backdating" a no no to say to amex when referring to MSD?

Billybob_TX · ‎12-10-2014

It confuses them. MSD is what they know.

Anonymous · ‎12-10-2014

In my experiences with CSRs at all the banks which I hold cards, typically they are not as knowledgeable as you would hope. I agree with the above poster. Keep it to terms that are specific to their products, that way there is a good chance they'll know what you're inquiring about.

Anonymous · ‎12-10-2014

Okay. The way people talk about it, they make it sound like amex will cancel your cards and blacklist you if you say that. But that makes more sense. Thanks.

Anonymous · ‎12-10-2014

I have noticed the same thing in recent posts I have read on here alluding to AA from mentioning backdating. I am sure that the more knowledgeable workers, credit analysts for example, are aware of how valuable the backdating is and realize that for the credit savvy it is one of the main draws to American Express. I wouldn't even get an American Express if they didn't offer this particular advantage...

Anonymous · ‎12-10-2014

@Anonymous wrote:
I have noticed the same thing in recent posts I have read on here alluding to AA from mentioning backdating. I am sure that the more knowledgeable workers, credit analysts for example, are aware of how valuable the backdating is and realize that for the credit savvy it is one of the main draws to American Express. I wouldn't even get an American Express if they didn't offer this particular advantage...

I still would.

It's the original superstar card.

Anonymous · ‎12-10-2014

What is MSD?

Anonymous · ‎12-10-2014

@Anonymous wrote:
What is MSD?

Member Since Date

thom02099 · ‎12-12-2014

@Anonymous wrote:
Why is "backdating" a no no to say to amex when referring to MSD?

Backdating is a term used on message boards/forums. The average consumer (not on forums) and AMEX customer service reps have no idea what that means. And it's unique to American Express. If one says what one means, Member Since Date is understandable to said average consumer and AMEX CSR's.

Anonymous · ‎12-12-2014

@thom02099 wrote:
@Anonymous wrote:
Why is "backdating" a no no to say to amex when referring to MSD?
Backdating is a term used on message boards/forums. The average consumer (not on forums) and AMEX customer service reps have no idea what that means. And it's unique to American Express. If one says what one means, Member Since Date is understandable to said average consumer and AMEX CSR's.

Yes.