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http://biz.yahoo.com/ap/081204/at_t_jobs.html
WHo will be next?
I had a nightmare yesterday in dealing with the CSRs on my Uverse service. Part of it was my fault but most of it was dealing with poeple who were doing a bad job from reading of of cards.
I almost cancled all my servces with them to go back to Time Warner.
I am sorry about those people loosing their jobs and a firend of mine who is a contractor there told me that there might be a strike so I wonder what part in this the union has played in all this.