See full text in link below:
"It’s the hot new trend in business: Forcing customers into binding arbitration that take away their rights to sue as a group. The latest to latch onto this trend is American Express, which did its best to hide the clause on the final pages of their statements, but which is also giving them until Feb. 15, 2013 to opt out."
I have sent in my letter today. I thought everyone else should know
The article only mentions business accounts. Does this affect all card members?
This affects consumer customers as well. As for American Express trying to "sneak" the forced arbitration clause on users, putting 4 pages about it in your bill and make it very obvious how to opt out doesn't sound like "sneaking" it in to me.