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Comcast apologizes for changing customer's billing name to profanity

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gdale6
Moderator Emeritus

Comcast apologizes for changing customer's billing name to profanity

" You know they may be thinking it about you, when you're arguing with a customer service representative.

But it's a stretch when you actually see it in writing: "A**hole".

That's what happened to a Spokane, Washington couple after they sparred about their bill with a customer service representative from Comcast. When Ricardo and Lisa Brown got their monthly service bill, the husband's name had been changed from Ricardo Brown to "A**hole Brown." "

 

http://www.cbsnews.com/news/comcast-apologizes-for-changing-customers-billing-name-to-profanity/

 

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2 REPLIES 2
Anonymous
Not applicable

Re: Comcast apologizes for changing customer's billing name to profanity

WOW ... unreal. That CSR would be toast if I was the boss! References ... yeah right Smiley Wink
Message 2 of 3
Anomalous
Senior Contributor

Re: Comcast apologizes for changing customer's billing name to profanity

Wow!! Smiley Surprised That's crazy. SMH

 

lawsuit?

Keep both your credit and your body in top shape!

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