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Consumers Can Now Opt-In to Share Complaint Narratives in CFPB’s Public Database
WASHINGTON, D.C. — Today the Consumer Financial Protection Bureau (CFPB) is finalizing a policy to empower consumers to voice publicly their complaints about consumer financial products and services. When consumers submit a complaint to the CFPB, they now have the option to share their account of what happened in the CFPB’s public-facing Consumer Complaint Database. The CFPB is also publishing a Request for Information seeking public input on ways to highlight positive consumer experiences, such as by receiving consumer compliments.
@gdale6 wrote:
Consumers Can Now Opt-In to Share Complaint Narratives in CFPB’s Public Database
WASHINGTON, D.C. — Today the Consumer Financial Protection Bureau (CFPB) is finalizing a policy to empower consumers to voice publicly their complaints about consumer financial products and services. When consumers submit a complaint to the CFPB, they now have the option to share their account of what happened in the CFPB’s public-facing Consumer Complaint Database. The CFPB is also publishing a Request for Information seeking public input on ways to highlight positive consumer experiences, such as by receiving consumer compliments.
ooohhhhh, that public list could get pretty long. Thanks for posting