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Regular Contributor
GlocksAndCredit
Posts: 169
Registered: ‎08-26-2012
0

Re: J D Powers Credit Card Survey

HA! The comments - "What? No EBT Card listed, what a shame." LOL!:smileylol:

CSP $5000, Chase Freedom Sig Visa $5000, United MileagePlus Sig Visa $5000, Capital One VentureOne Sig Visa $5000, Citi ThankYou Preferred Sig Visa $5000, Capital One Quick Silver MasterCard $4000, Amazon Store Card $3700, Citi Simplicity Visa $3000, Sallie Mae Mastercard $2000, Fidelity AMEX $2000, AMEX BCE $2000, AMEX Everyday $2000 Amazon Reward Visa $1800, Barclays Apple Visa $1700, Discover IT $1500, Suncoast FCU $1000, Target REDCard $300

Current Scores: EQ 701 (Fico), EX 707 (Fico) **In the Garden unti....forever.
Super Contributor
longtimelurker
Posts: 8,152
Registered: ‎04-22-2013
0

Re: J D Powers Credit Card Survey

The full results are at

 

http://www.jdpower.com/content/press-release/KrslSk2/2013-u-s-credit-card-satisfaction-study.htm

 

I found this interesting on the value of rewards to issuers:

 

"Customers who use their card's benefits spend an average of $400 more per month on their card, compared with those who are aware of benefits but do not use them, so clearly this is an area of importance to card issuers," said Jim Miller, senior director of banking services at J.D. Power. "While most customers change cards for a better rewards program, they often don't fully understand the rewards offered with their current card. There is a clear opportunity for issuers to better communicate rewards programs and benefits to not only keep customers loyal, but also to attract new customers."


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