The servicer says publicly it wants to help you pay debt. In a government lawsuit, it has a different message.
This is not a shocker.
Trying to get them to apply my additional payments in the way I directed was always quite the hassle.
Luckily, I can now say "was" as opposed to "is" now that I've refinanced under much more favorable terms.
VERY interesting, particuarly as I have a nearly 25-year-old debt that's been giving me fits for most of those years. I've been quietly paying it in to Navient since December 2015, after having been in a long forbearance period (during which, naturally, interest accrued), but I wonder, should this lawsuit actually go through, if I'll end up recovering anything. In any case, I'm iffy about refinancing - the total principal left is pretty small ($5,300 or so) and my monthly payment is only $73.50 at 8%, so I'm not sure if it'd be worth the time and trouble to refinance with a different lender (Penfed?) at this point.