@Anonymous wrote:
@Anonymous wrote:
Where are the alerts on the new CK website? Things like "a new hard inquiry was detected," or "your usage has changed on this card," or "your CL has increased on this card," etc? That was actually the only part I cared about lol. Didn't really pay attention to the score. The new scores are very different from the ones on myFICO for me personally.
Click on the little down arrow on the upper right by your name and look under 'communications and monitoring'
I am also having extreme difficulty trying to find the alert details on the new beta site. Irish, I went to where you said but this leads me to a page where you can turn them on and off. I'm talking about how do you actually view the alerts after you have received the email notification? The link in the email just takes me to my list of tradelines and there's nothing that tells me which one is the new account, which balance changed, etc.
I did some research and so far all I've located is a support post on CK's site. They said while the site is being redesigned, alerts are unavailable, but you can still use the mobile app to view them. However this post was dated December 2014. Surely they have that fixed by now? I can't for one second believe that they are leaving out one of the most important features of the site for 2-3+ months. Especially given that you can't go back to the old version!
It also seems most strange to send out a generic email saying "You have a new alert, sign in to see details" but then "Ummm nope, actually you can't do that". If alerts are truly going to be unavailable for months then why send out confusing emails?
