I have a bad auto loan through what used to be Bank One, now Chase. A while back they refused to take my payment (Dec) when I made it online through their website.
I made a couple payments last fall during job transition within the 30 days, but not 30 days late, they did call me and I explained the situation both months. Anyway, we went round & round, I brought in the MN AG office for help to stop the BS that was happening on my account; got it straightened out 5 months later; and my notice to them was that I would always make my payments either before, on or during the 10 day grace period via my bank electronic bill pay so I HAD TRACING PROOF they received the payments.
My payment is scheduled for this Friday (13th); because of pay periods, rent, etc. it wasn't paid on the 5th (due date); but it will be within the 10 day grace before a late charge (but not LATE pymt); and today starting at 8 AM they have begun calling me. I wasn't sure who it was all morning because NO message was left; until just NOW 7:45 PM CST.
Does anyone else get harassed in this manner, they KNOW I'm working, they KNOW where I live, etc. and I want to know if anyone else deals with this...I have another 18 months of payments and do NOT want to go through this (yes, I have been paying before or on the due date prior to last fall & as of January again) it just worked out this way this month.
Please tell me what you have done, should I get the AG involved again or is this something I will have to deal with until I'm done paying? I can't re-fi because it's a 1999.
Thank you ANYONE