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Anyone else not able to update with TrueCredit?

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coachhenson
Regular Contributor

Anyone else not able to update with TrueCredit?

Since last Saturday, the message I get when trying to update is "Credit Bureau cannot validate info".
 
It also says subscriber not authorized to make request.
 
I would assume if I can verify who I am then I am entitled to requesting my info....
 
This is frustrating to say the least.
Message 1 of 14
13 REPLIES 13
Anonymous
Not applicable

Re: Anyone else not able to update with TrueCredit?

No,I was having this problem Saturday but since then even today Ive had no problems....
Message 2 of 14
coachhenson
Regular Contributor

Re: Anyone else not able to update with TrueCredit?

Mine started Saturday and hasn't been resolved since.
Message 3 of 14
MidnightVoice
Super Contributor

Re: Anyone else not able to update with TrueCredit?

I updated today
The slide from grace is really more like gliding
And I've found the trick is not to stop the sliding
But to find a graceful way of staying slid
Message 4 of 14
Anonymous
Not applicable

Re: Anyone else not able to update with TrueCredit?

I just updated around 6:00. No problems.
Message 5 of 14
Eric958
Established Contributor

Re: Anyone else not able to update with TrueCredit?

I've been getting the same message since 7/27 after talking to a csr them gave me another number to call. after speaking with second csr he told me I should cancel then try back in 30 days and he would credit my acct today.

E!

This probably has nothing to do with it but I just noticed on the 27th I also have an Inq from my mortgage lender. I haven't been able to get a updated report since.

Message Edited by Eric958 on 07-31-2007 05:01 PM

Message Edited by Eric958 on 07-31-2007 05:01 PM




Never Give Up!!
Message 6 of 14
Jacque383
Regular Contributor

Re: Anyone else not able to update with TrueCredit?

I got in and updated today as well...No problems here...
Message 7 of 14
cobra19
Valued Contributor

Re: Anyone else not able to update with TrueCredit?

Sorry for asking what appears to be a silly question......but how do you update on True Credit?
New York Yankees - 2009 World Series Champions. 27... and counting.....
Message 8 of 14
kags1969
Established Member

Re: Anyone else not able to update with TrueCredit?

I have been having problems since 7/28 and apperantly they are doing some "upgrades" and having bugs in the system.  I will give them a few days then ask for a refund.  They really are the best/cheapest way to look at your CR everyday. 
 
 
Message 9 of 14
Anonymous
Not applicable

Re: Anyone else not able to update with TrueCredit?

I've pulled updates almost every day since June 18th.
Message 10 of 14
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