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I called the Amex Credit Bureau Division today, as my Amex BCE has not updated on TransUnion since December. I did receive regular monthly reporting to EX and EQ in January (no TU) and thought it may be a fluke month, but then a few days ago on the 16th reporting for February happened and again, just EX and EQ got the update. The Amex Credit Bureau Division said it's been a problem with all Amex accounts and that none have updated on TU since December and they've been working with TU to try and resolve the issue. I wasn't sure if this was BS, so I wanted to post on here to see if everyone else hasn't seen their Amex account(s) update in 2018 yet?
The most recent update on TransUnion for my Amex BCE is 1/23/2018 and it reflects the correct balance, according to my TU report.
My Amex BCP account has not updated for Transunion for about 2-3 months. It still shows a $5,200 balance and I PIF every month. Equifax and Experian are current and accurate.
Interesting, so the first 2 replies in this thread prove that Amex is full of it, as they have had accounts report to TU so far in 2018. The previous poster Tim however seems to be in the exact same boat as me. I suppose this issue therefore is only impacting some people and clearly not everyone. The Amex rep I spoke with today did say they would do a re-reporting today, so I'll watch WalletHub for the next few days and see if my Amex account updates on TU.
Mine is updated as of 2/10/18.
@Anonymouswrote:Mine is updated as of 2/10/18.
As another datapoint mine updated on 2/10 as well.
Just pulled my annualcreditreport.com reports yesterday. BCP, newly upgraded from BCE in Dec, updated 2/16 and also had updated in Jan.
@Anonymouswrote:Interesting, so the first 2 replies in this thread prove that Amex is full of it, as they have had accounts report to TU so far in 2018. The previous poster Tim however seems to be in the exact same boat as me. I suppose this issue therefore is only impacting some people and clearly not everyone. The Amex rep I spoke with today did say they would do a re-reporting today, so I'll watch WalletHub for the next few days and see if my Amex account updates on TU.
I'll report back if TU updates my Amex.
My Zync was last reported 2/15/2018 and my BCE was last reported 1/28/2018. Though the balance on the BCE hasn't been updated.