I called TU today to straighten out inaccurate info. The first rep asked me my occupation and once I identified myself as working in the legal field she told me that she had to transfer me to another department.
Once transferred, another rep told me that there is an separate unit (he used words like acclerated and priority) that handles calls from attorneys and paralegals and that I would have to call back tommorrow because that unit does not have standard TU customer support hours.
I insisted on trying to get this rep to help me since I'm a consumer calling about my own report. He also insisted that he couldn't. I can either call back tommorrow between 8:30am-4:15pm EST or leave my number and someone would contact me within 48 hrs. How's that for priority?
I'll be calling back tommorrow. 
