General Credit Topics

[llecs]

I just logged into CCT and they updated it to read "27 May".

[llecs]

Now says "28 May". *loads up on popcorn for tomorrow's pull*

[Boldilocks]

Mine now says "May 28th" and I have pulled new reports 4 times since getting the first May 25th message (on the 25th, 26th, 27th and today) saying there could only be 3 pulls a month.  Maybe the customer service rep was right - I really thought he was feeding me a pack of lies...

[drudown]

I wonder if this will have an effect on USAA.  I signed up on the 24th and havent received the 3 pull a month prompt. 

[Boldilocks]

I pulled again this morning - the message said "as of May 29th" - and this is the 5th time I've pulled in 5 days...

[UFGuy2006]

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drudown wrote:

I wonder if this will have an effect on USAA.  I signed up on the 24th and havent received the 3 pull a month prompt. 

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Hopefully not!

[Schoolbuskid]

Ha it now says May 31 for me,

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[llecs]

Well, it did it's predictable update to "1 June" this evening.

There are a couple of things that should be mentioned though. I just tried my daily report update for DW today and everything went as planned, but when I got to the purchase page, I noticed they updated their Terms and Conditions as of today. It's generic to most of their products and I didn't see anything that indicated only 3x/mo pulls. After I got the notice that the pruchase was complete, I clicked on the link to pull up the reports and got this message:

We are currently unable to process your request. If you need further assistance, please email us at help@creditchecktotal.com. Thank you - we appreciate your business!

I can't see DW's reports. I then clicked into the Credit Center page and the FAKO PLUS graph did have a last date of today, so I assume they softed the reports. I then tried it for my reports and no go. Got the same message.

[awal]

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llecs wrote:

We are currently unable to process your request. If you need further assistance, please email us at help@creditchecktotal.com. Thank you - we appreciate your business!

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I got the same error message this morning. I cant even view reports from last week that were accessible a few days ago, which is really frustrating. I'm getting annoyed with the constant changing of dates and now not being able to even access my old reports. I'm going to give CCT until Friday to get this fixed, if not I'll be cancelling.

[Schoolbuskid]

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llecs wrote:

Well, it did it's predictable update to "1 June" this evening.

There are a couple of things that should be mentioned though. I just tried my daily report update for DW today and everything went as planned, but when I got to the purchase page, I noticed they updated their Terms and Conditions as of today. It's generic to most of their products and I didn't see anything that indicated only 3x/mo pulls. After I got the notice that the pruchase was complete, I clicked on the link to pull up the reports and got this message:

We are currently unable to process your request. If you need further assistance, please email us at help@creditchecktotal.com. Thank you - we appreciate your business!

I can't see DW's reports. I then clicked into the Credit Center page and the FAKO PLUS graph did have a last date of today, so I assume they softed the reports. I then tried it for my reports and no go. Got the same message.

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Got the same message...what is going on CCT?

We're sorry ...

We are currently unable to process your request. If you need further assistance, please email us at help@creditchecktotal.com. Thank you - we appreciate your business!