Here are a couple of folks working EX Special Handling.***Personal email addresses removed by admin.***
MercyMe wrote:How about a CMRRR to Lundy? Might that get a response?
Don't worry about that. I've had the same response from Experian. They're going to contact Ford themselves and get the info from Ford directly. The need to verify the letter's authenticity.
Neblett wrote:I submitted a letter to Experian a couple weeks ago from Ford Motor Credit that explicitly stated that they were requesting all Repossession comments to be removed from my credit file, as part of a settlement offer I made with them. Imagine my surprise today to get a letter from EXP today stating that the documentation I submitted was not sufficient for them to change their reporting!A letter from Ford saying, DO THIS - in writing!What's not sufficient? Is this legal?