Reply
Valued Contributor
bichonmom
Posts: 3,131
Registered: ‎05-05-2011

Can't log in to TU website

I always seem to have this problem. I have tried resetting the PW, but it doesn't make any difference. I always get some kind of error message, like:

 

 

We're sorry, it appears that you are having problems logging in.

Click here and we'll help you access your account. 

 

or else I get this message:

 

We are unable to complete your request

What happened:

Unfortunately, your request cannot be fulfilled online at this time.

What to do:

 

 

Does anyone else have a problem w/TU's website? Any suggestions as to how I can make it work. It seems like I always have to call them during business hours and put in my request with an operator.

 

Thanks!

~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
EQ FICO 731 | TU FICO 751 (Walmart) | EX FAKO 748 | Goal: 800+

Edits, funky spacing and spelling due to my iPad not getting along with the forum editor!

Moderator
llecs
Posts: 31,484
Registered: ‎08-04-2007

Re: Can't log in to TU website

I don't think I logged in in over 2 years, but if I had that, I'd try clearing out your computer's cache. Maybe there's some sort of cookie producing the same answer each time.

Super Contributor
marty56
Posts: 5,660
Registered: ‎10-06-2007

Re: Can't log in to TU website

I just logged into True Credit if it helps.

06/15/2012 FICO: EQ: 798 TU:785

myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.

>> About myFICO
FICO Score - The Score that matters
Click to Verify - This site chose VeriSign SSL for secure e-commerce and confidential communications.
www.myfico.com is a BBB Accredited Financial Service in San Rafael, CA
FOLLOW US Social Media Facebook Twitter Pinterest Google+