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Can they do this??

Established Contributor

Re: Can they do this??

did you call and find out anything?  i am curious.
Established Member

Re: Can they do this??

I called today, but no customer service reps are there .......But I am going to call 1st thing in the morning and  I will post the results!
Established Member

Re: Can they do this??

Smiley Mad Wow what idiots.......Just got off of the phone with them for the 5th time today and not one person could get a grip on what I was talking about, 1person told me to contact the BBB about them, 2nd time I got hung up on, 2 other reps did not have a clue and the last one is convinced that I had to have gone to a dealership over the weekend to purchase a new car!!!!!!! NOT being that I have a New Honda from 11/2006 and a new Chevy from 04/2007........anyways I ended up telling them off and still no resolution to the inquiry........Oh'well  Hopefully my B* will start happening and I can get rid of it that way!  
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Established Contributor

Re: Can they do this??

did you speak with a supervisor, because all of that sounds like some crap to me. 
 
Call again, and let them know, you'll be calling every hour on the hour until someone can explain to you why they did a hard pull on your CR for no apparent reason.