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dnm45227 wrote:have you called them and asked them to recode them and under what authorization they pulled? maybe you signed something, doesn't sound right though.
dnm45227 wrote:there are hard inq's and soft inq's (ones that do not ding your score). an account review can be a soft inq, and i suspect these should have been.
One more pesky question --- should I call the 800 number they gave me for the loan servicing department, the phone number on the credit reports, or both?
dnm45227 wrote:i would, but be courteous. they will likely (or should) know that it's against the law pull a report, unless they have permissable purpose.hopefully a phone call and/or letter could clear this up.