I am by far no expert here so what I am writing is just from experience with Capital One... I also had an auto loan that thru some craziness I won't repost again went into a 30 day late in 04, acct paid off in 05.. disputed the 30 day late on Jan and now they have reposted as 30 days past due ,13 times in the last 17 months, dropping my score 60 pts. Yes I am fighting them hard but it is going to take time & work that I shouldn't be dealing with but... plus they changed DOLA to 1-1-08 instead of 6-05. This co has had some really bad posts on here so I would be leary about contacting them unless you are prepared to battle with them as I am having to do.