We had two accts with Citi when we fell behind and made arrangements with both to catch them up. My DH made the arrangements on one and agreed to the direct withdrawals. I made the arrangements on the other and did not. When they tried to sign me up, I said I was more comfortable handling the payments myself through my bank website and they didn't make a fuss.
Both payment plans were completed without a problem. While I prefer to be the one in charge of when money leaves my bank acct, we didn't experience any issues with the automatic payments. They came out on the day specified and stopped when they were supposed to without any complications.
I would never arrange auto payments with a CA, but if you are sure you are dealing with the OC, I don't think it's a problem with Citi.
Jammy, that is a question only you can answer! All my CCC have all my banking info.because That is how I pay them. Giving that info. is safe.
In saying that....There are many people that have automatic payments set up with their creditors. Speaking only for myself...I never sign up for auto pay!!! I like to go in and pay when & how much I want. If I make a mistake & pay late then it is my own fault.
That's very interesting.... they had me on a 300 USD mo plan but stopped taking it after 3 months even though funds were available. Even more strange is they refused to give me written confirmation when I agreed. I guess they are a bank so I just "trusted" them. Called them several times but they would not take my calls. Just over a year later legal action has ensured I cannot legally earn any income without 100% garnishment and 100% garmishment of all bank accounts. It will be interesting to see how this plays out....
Forgot to mention. Their edited (calloqially speaking attorney) makes every attempt to avoid making a payment plan which could be affordable and have worked... SOL.