Citibank reconsideration?

[Anonymous]

Has anyone had luck with a Citibank recon using PFB? 

[Tuscani]

YES! Use PFB! They generally respond next day!

[2anewu]

When using PFB what do you put in for the reason...?  I have tried to use it but I guess that I am just not getting it. Thanks!

[2anewu]

BUMP

[Anonymous]

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2anewu wrote:

I have tried to use it but I guess that I am just not getting it.

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Not getting recon or not getting PFB?

[2anewu]

PFB.  I am just confused as to which reason to choose...(question, etc..). Do I select "I have a question" for my recon or is there another area that you go to when writing recon's. Thanks!

[Tuscani]

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2anewu wrote:

PFB.  I am just confused as to which reason to choose...(question, etc..). Do I select "I have a question" for my recon or is there another area that you go to when writing recon's. Thanks!

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Doesn't matter.

[2anewu]

All the wasted time.  I was sure there was a "special" button for me to click. Thanks!

[Tuscani]

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2anewu wrote:

All the wasted time.  I was sure there was a "special" button for me to click. Thanks!

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Good luck! Keep us updated.

[2anewu]

Just submitted my first recon to Citibank. I was a little surprised that it just cuts you off at the end (survey complete..question(default)). Anyway I hope I did it right. After recon's do you just wait for a letter or response or do you sign up with PFB to check your status? Well I am off and will send the one to Amex later today. Thanks a lot everyone!!