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Collection letter after Paid Settlement Offer

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Anonymous
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Collection letter after Paid Settlement Offer

I received a settlement offer a few months ago from a CA for an old Capital One Account. I toke there offer and paid it according to terms of the offer. About 2 months later capital one updated my credit report to say PAID/SETTLED. Last week I received a bill from a different collection agency in regards to payment in full for the same capital one accout.  Can capital one still try to collect the difference between what I settled and what i may still owe? I have attempted several PFD, offering 100%, never got a response from capital one.
 
 
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1 REPLY 1
Red1Blue
Super Contributor

Re: Collection letter after Paid Settlement Offer

There might be a communication gap. Just call them and tell the amount has been paid and settled. Send them a copy of your settlement agreement.
Message 2 of 2
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