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CreditCheckTotal - how to cancel membership?

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Anonymous
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CreditCheckTotal - how to cancel membership?

Hi - I just signed up for CreditCheckTotal to get my reports for $1. Now the quesetion is - how to avoid having to pay the monthly fee? The only option I have found is by calling their Customer support phone number. Is this what I'm supposed to do?

 

thank you.

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Anonymous
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Re: CreditCheckTotal - how to cancel membership?

You can cancel via the support number, but the hold times to speak to a rep are often lengthy. Some have reported recently the ability to cancel over the phone quickly using the automated system, but many others like myself have been unable to access it.

One thing I recommend is cancelling via email. Just email them and include rh last 4 of your social, dob, zip code and that you want to cancel your $1 trial. They are often slow to respond to emails, but even if they do accidentally charge you again they'll quickly reverse it for you once they get to your request.
Message 2 of 2
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