My hubby has a 30 day late on his mortgage from April of last year. The catch is, that when I tried to call and pay it before the 30 days, their phone systems were down for 3 days because they were changing their whole system!!! I don't really feel that it is our fault for this, although it WAS that we were late in the first place. Should I write the GW letter or how should I go about this? We want to refi in Feb or March because a friend of mine has a mortgage company and says that the rates will be way down then.
I can't tell you how much help I have received on this board!!! I am becoming obsessed and I haven't even printed my other GW letter because my kid busted my printer yesterday!!!!! hahaha